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Roundstone Surgery
- Healthcare
- Trowbridge
About this business
Location details
Polebarn Rd, Trowbridge, BA14 7EH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used the econsult system a couple of months ago. I was phoned back with an appointment within 10 mins. Saw someone at the surgery just over an hour later. Form is a little tedious as the questions mean you repeat answers, but it is far better than waiting on a phone on hold for an hour - then getting cut off.
I have medication to treat an illness but unfortunately cannot regularly take it without someone from this surgery stealing or not doing there job, been told I have to come down and do there job and feed there kids again just to have access to my medications, obviously everyone has some issues but constant hassle and jumping through hoops to get these people to have decency and respect for there own job and lack of dignity for there kids blaming them for there feebleness has caused me to not be able to trust them and having ... read more
I joined just before the econsult system came in. Nov 24. Used it in Dec. Submitted Mon am, got call from GP 11am, and appt for 4pm that day, so the system works for me. Had a blood test yesterday for various things, requested a PSA test which was approved without any issues, received a message today to say the GP needs to call me on 12th may to discuss one of the results . I have heard the receptionists be a little short with patients, but I have never had any problems
The only reason I’m giving one star is because one of the doctors actually treated me well ! If it wasn’t for him, I would give ZERO. They take ages to answer to the phone, when answer to the phone, sends you to do an econsult, then You get the consult and they absolutely do nothing… Very disappointing, I’m in so much pain and have to listen to things like “there is a line for cancer and there is a line for you”, what means you have to be dying or have cancer to get treatment fast, otherwise is a waste of time going to the d... read more
Hobble service. My husband had stroke. Can't use app. Sent him around the block. He just came out of hospital. He can't not get appointment. Receptionist refused to make or space to a doctor and as discharge paper. Need more medication You are let people died. Online appointment .
Frequently asked questions about Roundstone Surgery
How is Roundstone Surgery rated?
Roundstone Surgery has a 2.7 star rating with 92 reviews.
When is Roundstone Surgery open?
Roundstone Surgery is open now. It will close at 8:00 p.m.
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