Rough Hay Surgery

varsha patel 

on Google

9 months ago

Put in a repeat proscription request with Pharmacy on Monday 18th Nov, was advised by pharmacy should be ready by end of the week, today is Friday and still not got my medication so I call the pharmacy to see what is going on only to be told they ordered it on Monday and followed it up on Thursday as not had it back. So I call the surgery to find out what they playing at only to be told they will sign it off in 30 mins, this does not help me as the pharmacy closes at 6pm and if they do not process it straight away, I can’t g... read more

D. W. 

on Google

9 months ago

I ordered my medications Monday morning, on the nhs app, and then called the surgery immediately afterwards to order the controlled drugs I also needed. I was told the request would be with my pharmacy on Thursday, although I do not understand why we have to wait 72hrs instead of the 48hrs the nhs states! Thursday afternoon my pharmacy delivered the controlled drugs, but not all the others I was expecting, despite them actually being ordered a few minutes earlier than the controlled drugs. I assumed the others would arrive t... read more

Shaun Essex 

on Google

a year ago

Useless, useless, useless 

Anonymous 

on Google

a year ago

Called the GP at 8am to see if I could get any support and guidance due to being a support worker in mental health I had to do a restraint where I came into contact with the patients blood I called to ask if I could get some urgent bloods done. Was picked up the phone by a receptionist named julie who was rude & abrupt she told me I had to go to the hospital which I understood. Seen as though I was on the phone already, I asked regarding some more bloods I needed done which was asked for by the doctor I proceeded to tell her... read more