Roto-rooter Plumbing & Drain Service

Kathi S. 

on Citysearch

10 years ago

Roto-Rooter Plumbers 4/5/2014 Excellent service on a HUGE job. Our sewer pipe backed up on a Friday evening and the technician was here early on Saturday to clear the clog and find a bellied pipe at 44 feet from the house with his camera. Michael is an extremely knowledgeable and very patient professional. His explanation and repair proposal was spot on with what other experts had told us to expect. After 2 second opinion proposals we decided to stick with Roto-Rooter and we are very glad we did. Devon arrived on schedule wi... read more

jeff s. 

on Citysearch

10 years ago

Denzel from Roto Rooter installed a new bathtub faucet for us yesterday. His work was excellent and he was very polite and accommodating. He did arrive well past the stated timeframe due to being tied up on an earlier job, but the Roto Rooter office called several times to provide updates. Will use them again for our next plumbing matter. 

Terri B. 

on Citysearch

10 years ago

Our sump pump was acting up with all the rain and melting snow we've had. We called late Sunday and had someone here around 9:30 the next morning. We ended up replacing it altogether and he was here for less than an hour. Very happy with the service and would recommend them. 

Ken H. 

on Citysearch

10 years ago

Fantastic experience, Jamaal came quickly and easily cleared out my clogged kitchen sink pipes. Even helped re-assemble all the pipes I had removed to find the clog intially. I would certainly recommend Roto Rooter to anyone! 

Bob W. 

on Citysearch

10 years ago

Roto-Rooter Plumbers, 7 Mar 2014 On Monday the 3rd of March in the height of the snow storm, my kitchen faucet pull out hose snapped at the quick-connect sraying water everywhere. after getting the water turned off and cleaned up I made my way out into the unplowed snow roads of Prince William County to Home Depot for a replacement part. After the slow adventure to get there I find out they do not carry the HansGrohe parts at all. So I buy a replacement faucet and make the trip back to my house. after 4 days of trying to fig... read more

John L. 

on Citysearch

10 years ago

Our kitchen sink was clogged and needed to be snaked. The Roto Rooter plumber (Denzel) dispatched to our house in Lake Ridge arrived in a timely manner ready to tackle the job. He was very efficient, courteous, and answered all my questions. He not only unclogged the drain but also noticed a few other problems with the dishwasher drain line and repaired that as well. We were very satisfied with the job he did and received a 6 month guarantee. 

Mary C. 

on Citysearch

11 years ago

My husband and I had just recently purchased a forclosed home in the area. Late Monday afternoon, I noticed under the hedges in the front yard (near the clean out line) a great deal of toilet paper and standing water in our yard. After calling my husband, we contacted Roto-Rooter. We had never used their service before and within a few minutes we were contacted by Mr. N. Miller. Once he arrived he quickly assessed the situation and informed us of our options. He unclogged the sewer line and answered all of our questions/conc... read more

Walter J. 

on Citysearch

11 years ago

Jon D from Roto-Rooter came to my in-laws home and did a terrific job! Their sewer line clogged on a Saturday and within the hour of calling he arrived clean, cut, and well mannered. He really knows his stuff and took the time to explain the situation at hand, the reason behind it, and how to proceed. The whole time he didn't mind me and my brother-in-law observing and answered all our questions. Turns out my wife had flushed too many of those "flushable" wipes...nevertheless Jon opened the line, scoped it out with a cool se... read more

Debra L. 

on Citysearch

11 years ago

I called on a Sunday, 20 Oct, for an emergency toilet clog after trying on my own all day, using plungers and augers. It did not seem to work. So I called Roto-Rooter and Denzel arrived within an hour. He estimated the cost without removing the toilet but tried his auger first. He got it done in a minute or two. I like to think I loosened the jar on this one...but he probably just knew what he was doing. He was kind, explained everything, was very professional and seemed respectful of my pitiful efforts also! Thanks Denzel. ... read more