Roto-rooter Plumbing & Drain Service

Gus S. 

on Citysearch

8 years ago

Outstanding service today. I had an "emergency appointment" with another service. When they missed the 5 hour window I called and they basically blew me off. So I called roto-rooter Manassas VA and within 1 hour of my call a tech, Nick, was at my house. He was extremely professional and knowledgable. He walked me through what he thought was wrong, discussed my options and then went to work quickly once I made my informed decision. While working he used booties to keep my house clean and cleaned all the areas he'd worked in a... read more

Ken A. 

on Citysearch

9 years ago

I called at 7:45am and gave my basic info. Was called back less then 3 minutes later that someone was on the way from Manasass and would be at my home shortly. Darby arrived and was very professional, reviewed the situation and provided me with the cost and explained thoroughly what was necessary. The job took approximately an hour and a half. Situation resolved, everything cleaned up and operational. I was pleased. I hope not to have to use your services again soon, but if necessary to need a plumber, you will be who I call... read more

Anne D. 

on Citysearch

9 years ago

I called Roto Rooter to have them assist with a blocked line. They responded within thirty minutes. Jon was very professional and diagnosed and fixed the problem very quickly. He was exceptionally neat taking care to cover his shoes and our floors. It was a wet snowy day and when he finished there was not a trace that he had been there. I subsequently used the cleaning services. They came the same day to give an estimate on the work and did the clean up the following day. Again the technicians were polite and professional an... read more

Rebecca C. 

on Citysearch

9 years ago

What a pleasant experience overall. I came downstairs to see water flooding out of our floor drain, we called Roto-Rooter and they were at my house about 2.5 hours after I called. The plumber, Diego, was very professional/polite and knowledgeable. After a few quick tests he identified the problem was a clogged branch line, he offered two options to fix it. We went with the Hydro Jet which was a little more expensive, however I really liked that they checked the work with a snake camera so I could see exactly what was going o... read more

Rocio P. 

on Citysearch

9 years ago

We had a blockage in our drain line that flooded our basement. We originaly contacted a plumber and was told he would be out the following day. When he showed up he was not prepared to take care of the blockage and said he would be back with the proper equipment a little later. Six hours later we were still waiting. When I contacted the plumber again he said he would be on the way soon. That's when we contacted Roto-Rooter. They had someone at our house in a half hour, a half hour after that our drain was open and we were ab... read more

Jeruard A. 

on Citysearch

10 years ago

Roto-Rooter Plumbers July 25, 2014 I called Roto-Rooter to have a plumber come out and correct a very big mistake Paul Davis made on my kitchen pipeline and they responded all the way from Manassas fairly quickly. The best part of the experience was the plumber was able to describe the exact issue and educate me on why my pipes and garbage disposal was not functioning properly. 

Shane M. 

on Citysearch

10 years ago

Quick and painless proses. Fairly cheep and great costumer service. 

Kathleen D. 

on Citysearch

10 years ago

I was very impressed by the professionalism, knowledge, and promptness of Roto-Rooter of Manassas. It was easy to schedule service when I needed it. Most importantly, the plumber who arrived, Mr. Diego Diaz, was highly skilled and extremely professional. Thank you for solving my plumbing issues as quickly and painlessly as possible. 

Lauren G. 

on Citysearch

10 years ago

After trying to replace my toilet fill valve and flapper on my own over the weekend, I gave in and called Roto-Rooter Sunday night. Jamaal came out on 5/19/2012 (monday), and arrived well within my service window. Jamaal was friendly, worked fast, and got the job done in no time at all (about 20 minutes). Unfortunately I was told that he had to bill me for an entire hour of service $229, and although pricy for a quick fix, I understood that I was paying to have the job done right. In the end, I was able to locate a $40 onlin... read more