Rothschild House Group Berkhamsted

Stacey 

on Google

a month ago

After suffering pain for 8 months and receiving treatment for a condition that I ‘possibly had’ and not responding to that treatment, I booked yet another appointment but instead of my usual Markyate I took one with the Berkhamsted surgery. I spent about an hour here going over symptoms (in tears) by which point I was vomiting (at home) taking high doses of pain killers continuously and in a shorter period than advised (co-codimal), crippled with pain and unable to give proper care to my children. The doctor (arms folded and... read more

Finlay Black 

on Google

3 months ago

Have been a patient at this surgery for years, The staff is polite in person however, they have lost multiple documents over duration forcing me to rebook X-rays I've already had. Most recent visit required blood tests; I havent heard back in since. Practice no longer takes appointments over phone, website makes it as hard as possible to book. Will be changing surgery. 

Rania K 

on Google

3 months ago

I visited this GP for a follow-up appointment regarding my blood pressure and recent blood tests. I was surprised when the first thing she asked me was, “What do you want from me?” — a question that felt blunt, unprofessional, and dismissive, especially since this was a scheduled follow-up initiated by the practice. I had to remind her of the purpose of the appointment and the tests I had done. Although she eventually went through the results, the overall experience left me feeling unsupported and like I wasn’t being taken s... read more

Adie Haigh 

on Google

5 months ago

I have found this Surgery to be excellent. every member of staff I have had contact with has often gone above and beyond to assist me, whenever they can. I do find the E consult and online services sometimes a little difficult to navigate. I also feel the telephone menu, selection of services, frustrating. I’m sure this will improve over time. I’ve often ended up going round in circles, and back where I started. You can trust the messaging services, as they appear to be monitored regularly. Overall the care I have received i... read more