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Specialties Nissan, Chrysler, Dodge, Jeep, Ram dealership serving the greater Allentown and Lehigh Valley PA area History Established in 1960. Rothrock is a family owned and operated Nissan, Chrysler, Dodge, Jeep and Ram dealer serving the greater Allentown and Lehigh Valley PA areas for over 50 years. Our mission is to promptly and consistently satisfy all of our customers needs 100% of the time with integrity and fairness!
1648 Plaza Ln, 1648 Plaza Ln, Allentown, PA, 18104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
They have the best organized service department I’ve worked with in a long time.
Business response:
We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Let us know if we can help you with anything else!
Jose was very good at calling we found him down to earth and not to aggressive. As for the other staff we dealt with the financial man was professional. Insurance advisor who stepped in that day from a partner dealership also very efficient and professional. We are happy with our experience
Business response:
We are so happy to hear you enjoyed working with Jose, Tracy!
Rothrock had my car for a day and a half for inspection and an oil change. They damaged my pan during the oil change and stripped the screws. They would not return phone calls to address this issue. I had oil all over my driveway. This issue was escalated to corporate and is awaiting resolution at this time.
Business response:
Hi Lori, thank you for taking the time to provide your feedback. We assure you, we are working to resolve this for you but if you have any remaining questions, please contact our Director of Operations, Ron Carl at 484-223-0554.
I called today with an issue that happened yesterday, the service manager kept referring to a conversation that was over a year ago, which I’m sure if somebody said to me if you don’t change your key fob battery right now you could get stranded in the middle of nowhere, I’m sure they said some thing like there’s a maintenance fee of about $700 to change your wiper blades or something like that I’m sure they didn’t tell me it was going to be a key fob issue. When I advised him of the situation he referred me to my owners manu... read more
Was quick easy service first thing in the morning
Business response:
Thanks for the positive feedback, Keith!
Pleasant and courteous service
Business response:
We are glad to hear you enjoyed our service, Connie!
Works hard to get you the price or monthly payment you need.
Business response:
Hi Kevin, we are so glad to hear you enjoyed working with us!
They made it super easy to get the commercial van I needed for my business. We worked out the whole deal over the phone and on line. I only had to show up, sign a few papers and drive away happy! As a small business owner my time is very important to me. Rothrock catered everything to my schedule and never wasted any of my time. I’ll never shop anywhere else.
Business response:
We are so glad to hear you got the van you needed, Joe!
They were friendly and not pushy and they helped out a lot . I love the car I got . Just wish I could have got more for my car.
Rothrock Motor Sales has a 4.4 star rating with 2,225 reviews.
Rothrock Motor Sales is open now. It will close at 8:00 p.m.
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