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Rothrock Motor Sales

4.4

About this business

Specialties Nissan, Chrysler, Dodge, Jeep, Ram dealership serving the greater Allentown and Lehigh Valley PA area History Established in 1960. Rothrock is a family owned and operated Nissan, Chrysler, Dodge, Jeep and Ram dealer serving the greater Allentown and Lehigh Valley PA areas for over 50 years. Our mission is to promptly and consistently satisfy all of our customers needs 100% of the time with integrity and fairness! 

Location details

1648 Plaza Ln, 1648 Plaza Ln, Allentown, PA, 18104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,225 reviews
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Roger Lopez's profile image
Roger Lopez 
recommend  Recommended
4 years ago

Your service people and the new cars 

Business response:

Thanks for the recommendation, Roger! 

Teri Singer's profile image
Teri Singer 
recommend  Recommended
4 years ago

I had a great experience dealing with dodge sales department Steve Bennett and Brian Crouse I would highly recommend them if looking to purchase a new vehicle 

Terese Perez's profile image
Terese Perez 
4 years ago

This has been the worst experience ever ! I brought my van in for a repair which I was told was covered under my extended warranty that I purchased when I bought the vehicle. This was in early October since then I’ve been without my vehicle and have been given the worst customer service you could imagine. I was eventually told that my vehicle repairs would not be covered and that I would have to pay out of pocket for the repairs. I was never informed of any options or costs that I would incur throughout this process. Their l... read more

Business response:

Hi Terese, we are sorry to hear about your van and that the Extended Warranty Company denied the claim. We understand that your vehicle has been repaired and we hope it is performing as expected. Thank you for your business. If you have any further questions please contact our Director of Operations Ron Carl at 484-223-0554. Thank you. 

Debra Dickmsn's profile image
Debra Dickmsn 
recommend  Recommended
4 years ago

Efficient, fast service, friendly, knowledgeable. Kept me informed every step of the way. 

Business response:

Thank you for choosing to work with our team and for sharing this feedback, Debra! We're glad to hear how much you enjoyed the customer service involved with your service experience. We hope to work with you again! 

Steve Emery's profile image
Steve Emery 
recommend  Recommended
4 years ago

Excellent experience as always. Tremendous sales experience on a recent Jeep Wrangler purchase. No pressue, great deal, great service. Also had some recent service work done on our daughters Jeep. Fully informed by the service dept. on what the issue was. Charged a fair amount for the work, and ready when stated. I highly recommend Rothrocks sales, Service and parts dept. to anyone looking for a new or used vehicle. 

Business response:

Thank you for leaving us this great review, Steve! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again! 

Barry Shupp's profile image
Barry Shupp 
recommend  Recommended
4 years ago

nice experience . friendly sales and finance.was taken care of. 

Sherry Shelton's profile image
Sherry Shelton 
recommend  Recommended
4 years ago

Very knowledgeable sales associates! Excellent Service Department! 

Business response:

Thank you, Sherry, for taking the time to provide this valued recommendation. We truly appreciate your business and feedback, and we hope to work with you again. 

Timothy Bowers's profile image
Timothy Bowers 
recommend  Recommended
4 years ago

Explain things well and he made sure i knew about all the Features the car had 

Business response:

We're thrilled to hear you had a great experience with us, Timothy! Don't hesitate to let us know if there is anything else we can do for you in the future. 

Mark Pagel's profile image
Mark Pagel 
recommend  Recommended
4 years ago

Polite, conversive & informative even if your just walking around while in for service. 

Business response:

That's what we strive for, Mark! Thanks for coming in to see us at Rothrock and we look forward to your next visit! 

Frequently asked questions about Rothrock Motor Sales

How is Rothrock Motor Sales rated?

Rothrock Motor Sales has a 4.4 star rating with 2,225 reviews. 

When is Rothrock Motor Sales open?

Rothrock Motor Sales is open now. It will close at 8:00 p.m.  

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