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165 W 1600 N #110, Ste 110, Logan, UT, 84341, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 3:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Amazing customer service! I accidentally ordered the wrong colored sandals and within hours I was refunded and was able to reorder in the color I wanted.
Business response:
Aww, thank you so much. Glad we could get that fixed for you. We are thrilled we could provide you with a positive experience! We appreciate your feedback! ♡
Excellent customer service!! Kimberley T was especially helpful in processing a return for me.
Business response:
We are so happy to hear about your positive experience with us! Thanks for shopping with us, Sydney! ♡
Great customer service, they helped me with sizing online! Can't wait for my items to get here!
Please:) and I’m not the only one lol
Business response:
You are rocking these dress! 😘 We are so glad that you enjoy our products. Thanks for being part of our ROOLEE fam.
Love love love the clothes/styles—but what really stands out is their customer service. It doesn’t get any better than this! I recently received a beautiful yet defected dress (one sleeve was missing elastic)—I reached out via email, sent a photo of the defect, and then I immediately heard back. They sent me a brand new dress, emailed my return label (free), and even sped up my shipping on the exchange item. Super easy, super helpful, and very friendly. 🙌🏻🙌🏻
Business response:
So happy we could help out ♡ We are thrilled we could provide you with a positive experience and appreciate your feedback!
I have required the assistance of Roolee Customer Service a couple of times in the past couple of years. Each time has been exceptional. They have always been prompt, flexible, and kind. It’s disappointing to have to return something, but Roolee helps soften the blow with a painless process. Highly recommend this retailer!
Business response:
This makes us so happy ♡ We are thrilled we could provide you with a positive experience! We appreciate your feedback!
I'm so happy that I found Roolee. I love their style and the clothes are very high quality. Also their customer service is amazing--quick to respond and addressed my question with ease. Would definitely recommend (and already have to my friends)!
Business response:
You are so kind to recommend us ♡ We are so glad that you enjoy our products and have had a good experience with our team! Thanks for being part of our ROOLEE fam!
Received my first order from Roolee and it won't be my last! Their customer service was fantastic and their clothes are the best I've found online!
Business response:
Thank you for shopping with us, Nicole ♡ We are thrilled we could provide you with a positive experience! We appreciate your feedback!
Very prompt and friendly customer service. Thank you!
Business response:
We are thrilled we could provide you with a positive experience! We appreciate your feedback!
Roolee has a 3.3 star rating with 79 reviews.
Roolee is closed now. It will open at 10:00 a.m.
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