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Ron Westphal Chevy
- Car Dealers
- Aurora, IL
About this business
Ron Westphal Chevrolet is a family-owned dealership that has been serving the Aurora area for over 30 years! We are large enough to stock a giant selection of new & used inventory while still being small enough to give everyone the individual attention they deserve. We look forward to serving you in the future and hope to see you soon.
Location details
1425 W Ogden Ave, Aurora, IL, 60503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fabulous experience with service at Ron Westphal. Many thanks to Mike and the crew at Westphal who got my wife’s 2008 Chevy HHR back on the road in a timely manner.
Business response:
Thank you for leaving us this great review, John! I am glad Mike and our team could get your wife's car all fixed up and back on the road in a timely manner. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Bill Houlis, General Manager - (630) 898-9630
Business response:
Dale, we are grateful for your 5 star rating! If you need anything else at all, please come back to see us. Best regards, Bill Houlis, General Manager - (630) 898-9630
Need a new vehicle, I recommend you see Bill. Excellent customer service! I’m a Loyal Chevy owner! I would definately buy my next Chevy from Bill at Ron Westphal Chevrolet!
Business response:
Thank you so much for your feedback and recommendation, Tina. We appreciate building long term customer relationships and we truly value your business. Please let me know if I can ever help you in the future. Best regards, Bill Houlis, General Manager - (630) 898-9630
terrible service department. obscene prices to even check and see whats wrong with the vehicle.
Business response:
Thank you for leaving us this review, Alex. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Bill Houlis, General Manager - (630) 898-9630
Took our car for maintenance at Ron Westphal had oil changed, tire rotation and car washed. Left with missing Oakley case with prescription glasses in it but no one there is aware of where they went. Beware when servicing your vehicle there.
Business response:
I hope this note finds you well, Diana. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Bill Houlis, General Manager - (630) 898-9630
Business response:
Thank you so much for the excellent rating, Gabriela! Please let us know if you need anything, we would be happy to help. Best regards, Bill Houlis, General Manager - (630) 898-9630
Had a Great experience, I had an inkling that my battery was not going to get me too far into the upcoming winter season, I pulled into the service job, late in the afternoon, attended to testing the battery and providing the best option for a replacement. Rick and Mike Franzen, and the parts team took very good care of my vehicle, when I got back in my car Saturn Vue it had been washed even the glass was cleaned. Thank you Westphal Service & Parts teams, it is always a pleasure to do business with you!
Business response:
David, we love hearing from our customers so thank you for taking the time to write this great feedback. It's wonderful to hear that Rick, Mike, and our team were able to provide you with an awesome experience! We really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Bill Houlis, General Manager - (630) 898-9630
Business response:
Samantha, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about Joe and the rest of the team. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you…See More
Went in to look at a truck and the salesman just belittled me. Then the manager came out and said I was being a "headache" just because they were way out of my monthly payment range. Manger then proceeded to belittle my potential trade-in vehicle and say it's not even worth their time because it's too old and the mileage is too high they wouldn't be able to offer a warranty with it. (2004 GTO, 96k miles. Runs great and in good shape). I've never been treated so rudely when I'm trying to give them business! 100% would not rec... read more
Business response:
Hello Jake, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please reach out to me directly and we’ll work on this together. Sincerely,…See More
Frequently asked questions about Ron Westphal Chevy
How is Ron Westphal Chevy rated?
Ron Westphal Chevy has a 4.1 star rating with 110 reviews.
When is Ron Westphal Chevy open?
Ron Westphal Chevy is closed now. It will open tomorrow at 9:00 a.m.
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