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Romano's Macaroni Grill
- Italian
- Birmingham, AL
About this business
We buy key ingredients from small, family-owned Italian farms so we know exactly where our ingredients are produced. We believe when it comes to your experience at Macaroni Grill, the flavors and details make the meal. Our Italian roots are infused with inventive, modern flavors, showcased in a chef-driven, evolving menu. Each visit is a new and evocative experience, hand-delivered by premium, sourced ingredients. If you're looking for our signature classics, your favorite menu items are still carried out with the same atten... read more
Location details
241 Summit Blvd, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe food was great but our waiter was even better! He was a really nice older guy. He was very attentive and extremely polite. Made it feel like an almost perfect dining experience. The guy definitely deserves a tremendous raise or bonus. Thanks dude!
Business response:
Thank you for taking the time to describe the wonderful experience you had at our restaurant. We appreciate feedback, especially when we’ve succeeded in pleasing our guests with fantastic food and excellent service. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
The food and service was great. The only exception was getting seated and the minestrone soup. The hostess seated us without silverware and all of the plates on the table had smeared handprints from a child and had to he replaced. Salt and pepper was also poured across the table. There was an un-bussed table nearby and it appeared the people allowed their little angel to play on and soil the table next to theirs. After getting a server and correcting the problem we were able to enjoy the Spicy Ricotta Meatballs; Lobster Bisq... read more
Business response:
Thank you for your honest comments regarding your recent visit to Macaroni Grill. Our goal is impress our guests with a wonderful experience that includes praiseworthy, delicious food. It looks as if, quite simply, we failed to deliver on a better experience that we feel you deserve. We do take your comments seriously and would like to address the issues you are bringing to our attention. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
Had a meeting lunch here. Sonia our waitress was awesome. Service was stellar. Manager Julie was very accommodating with setting up our meeting space. Will be back !
Business response:
Thank you for taking the time to describe the wonderful experience you had at our restaurant. We appreciate feedback, especially when we’ve succeeded in pleasing our guests with fantastic food and excellent service. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
First time eating there and the food was amazing. Loved our waiter who made our experience even better. He sang happy birthday to my daughter in Italian all by himself.
Business response:
Thank you for taking the time to describe the wonderful experience you had at our restaurant. We appreciate feedback, especially when we’ve succeeded in pleasing our guests with fantastic food and excellent service. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
We just had a terrific lunch! The food was delicious and our waitress, Kelly, was wonderful! She made sure we had everything we needed, but she also caught on to our rather sarcastic sense of humor, and had some very 'punny' come backs. We really enjoyed ourselves!
Business response:
Thank you for taking the time to describe the wonderful experience you had at our restaurant. We appreciate feedback, especially when we’ve succeeded in pleasing our guests with fantastic food and excellent service. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
The food is terrible in B’ham,Al location. Fried artichokes, chopped salad, meatballs and cheese cake.��
DON’T WASTE YOUR $$! I now remember why I don’t visit your establishment anymore. Grub Hub delivered the meal quickly but that was about the best part. The fried artichokes were mushy. The chopped salad looked to be a child’s portion. I requested no pepperoni or chicken and add sun dried tomatoes if possible. Apparently no one read the note. The meatballs (4 to an order) didn’t have enough sauce to cover even one which is a shame because they needed the sauce to help cover the terrible taste. (I asked for extra sauce and mel... read more
Business response:
Thank you for your honest comments regarding your recent visit to Macaroni Grill. Our goal is impress our guests with a wonderful experience that includes praiseworthy, delicious food. It looks as if, quite simply, we failed to deliver on a better experience that we feel you deserve. We do take your comments seriously and would like to address the issues you are bringing to our attention. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
My review of Romano's Macaroni Grill... I'm freezing. My waiter never cracked a smile. We were never offered bread. (I asked for it when I received my dinner) Starter salad or soup is $2.50 extra now, doesn't come with your dinner. My dinner serving was TINY and it tasted "just ok". The bread wasn't good. Lee's glass was never refilled (not even once). My bill was $40 plus tip. I won't be back..ever.. Keep in mind I am generally happy to overlook a ton!! I've worked fast food, so I know how difficult people can be. This was ... read more
Business response:
Thank you for your honest feedback on your recent visit to Macaroni Grill. Our goal is to treat our guests as family and it looks as if this was not the case during your visit. Quite simply, we fell short and we apologize for a less than stellar experience. We do take your concerns seriously and would like to further address the issues you raised. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
Food was good. Our waiter, Sam, was really great and very helpful. Enjoyed lunch with my friend very much.
Business response:
Thank you for the great review, Charlotte! We'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com
Frequently asked questions about Romano's Macaroni Grill
How is Romano's Macaroni Grill rated?
Romano's Macaroni Grill has a 3.6 star rating with 822 reviews.
When is Romano's Macaroni Grill open?
Romano's Macaroni Grill is closed now. It will open on Monday at 9:00 a.m.
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