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Romano's Macaroni Grill
- Italian
- Birmingham, AL
About this business
We buy key ingredients from small, family-owned Italian farms so we know exactly where our ingredients are produced. We believe when it comes to your experience at Macaroni Grill, the flavors and details make the meal. Our Italian roots are infused with inventive, modern flavors, showcased in a chef-driven, evolving menu. Each visit is a new and evocative experience, hand-delivered by premium, sourced ingredients. If you're looking for our signature classics, your favorite menu items are still carried out with the same atten... read more
Location details
241 Summit Blvd, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service is terrible food was cold returned to kitchen came back the same way not any hotter, my wife’s was the same but she ate it. Will not ever return, to many other places in the area to eat.
Business response:
We're sorry to hear about your experience, Buddy. We take pride in our level of service and it sounds like we missed the mark. Can you please share the details at the following link so we can get them into the right hands for follow up: http://bit.ly/MacGrContact Thank you
Slow service! The restaraunt was not very well kept. Our glasses were dirty when we arrived to the table, the floor was filthy and needed to be swept/mopped and the bathroom was not well kept either.
Business response:
We're concerned to hear about your experience, and would like to follow up directly. Can you please share the details at the following link, so we can get your comments into the right hands for follow up: http://bit.ly/MacGrContact Thank you
Spent an hour tonight waiting on a table in an empty restaurant because they didn’t have staffing. Chicken Marsala with mushroom sauce came out cold with zero mushrooms. The service was fine, but I’m pretty sure your management is lacking. No visit from then when we sent back 2 dishes. Won’t be returning ever.
Business response:
Thank you for your honest feedback on your recent visit to Macaroni Grill. Our goal is to treat our guests as family and it looks as if this was not the case during your visit. Quite simply, we fell short and we apologize for a less than stellar experience. We do take your concerns seriously and would like to further address the issues you raised. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
RecommendedAffordable and adorable. Cozy and romantic, it feels intimate despite being open. The service was great. Attentive server, quick yummy food. Even a manager asked us how it was before we left. The different twist on a classic mule was worth the trip alone. Would totally visit again.
Business response:
Kalia, thank you for taking the time to write about your recent visit. We appreciate feedback, especially when we have succeeded in meeting our guests expectations. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
From the minute you walk through the door you feel so welcomed. I personally like eating at the bar and the bartender is very informative about the menu and will help in any way! So, in ending I reccomend on the menu anything that suits your fancy! In ending, I have been coming to Romano's Macaroni Grill at the Summit since it's been opened and definitely recomend it!
Business response:
Beverly, thank you for taking the time to write about your recent visit! We are thrilled to hear you enjoyed your experience while dining with us. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
Nice Enviorment , Nice Staff , & Good Food , Will Be Going Back.
I had a great experience tonight! My server Kelly was very attentive without being overbearing. The manager stopped by and was genuinely interested in my experience. The chicken scalopine smelled so good I didn't take a picture!
Business response:
Alanna, thank you for your recommendation! We appreciate feedback, especially when we have succeeded in meeting our guests expectations. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
Friday night, only about 30 people in the whole restaurant and we are seated at the bar area. The hostess was rude, throwing our menus on the table with response. Then after waiting 15 minutes to place a drink order, the bartender yells from behind the bar asking what we needed. We waiting another 15 minutes for the drinks and to order food. After waiting now for over an hour, we have still yet to receive our food. This place is an absolute nightmare and all they keep saying is our kitchen is really backed up.... there are 3... read more
Business response:
Jennifer, thank you for your honest feedback on your recent visit to Macaroni Grill. Our goal is to treat our guests as family and it looks as if this was not the case during your visit. Quite simply, we fell short and we apologize for a less than stellar experience. We do take your concerns seriously and would like to further address the issues you raised. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
ABSOLUTELY HORRIBLE!!! The hostess had a horrible attitude from the moment we walked in the door. Without saying a word and in spite of a mostly empty dining room, she took us to an over crowed bar area where she tossed all three menus onto the table and just walked away without saying a word. We then sat for 15 minuets before anyone even acknowledged that we were there. After having the bartender shout from behind the bar to take our drink orders (3 waters) we finally received drinks another 15 minuets later. We then sat wi... read more
Business response:
Tyler, thank you for your honest feedback on your recent visit to Macaroni Grill. Our goal is to treat our guests as family and it looks as if this was not the case during your visit. Quite simply, we fell short and we apologize for a less than stellar experience. We do take your concerns seriously and would like to further address the issues you raised. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
Frequently asked questions about Romano's Macaroni Grill
How is Romano's Macaroni Grill rated?
Romano's Macaroni Grill has a 3.6 star rating with 822 reviews.
When is Romano's Macaroni Grill open?
Romano's Macaroni Grill is open now. It will close at 6:00 p.m.
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