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Rod Baker Ford

4.3

About this business

Location details

16101 S Lincoln Hwy, Joliet, IL, 60586, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,633 reviews
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Donna Chesko's profile image
Donna Chesko 
recommend  Recommended
6 years ago

They finished my recall repairs much sooner than they told me to expect it to take. I was very satisfied. 

Amy Lowe's profile image
Amy Lowe 
6 years ago

I cannot believe the inappropriate and childish comments that came from the salesman as I was walking out the door because we we couldn’t make a deal. 

William Lowe's profile image
William Lowe 
6 years ago

Won’t ever give them chance at business again...... 

Pam Jimenez Spodarek's profile image
Pam Jimenez Spodarek 
recommend  Recommended
6 years ago

I purchased a Certified Ford Escape with an extended warranty. I have had to use this twice! Thank you to your Service Department for getting me an appointment and a rental. I received my car back in two days! It is running beautifully. Thank you Rod Baker Ford!!! 

Diane Smith's profile image
Diane Smith 
6 years ago

Terrible service, there motto is we don’t care if you buy here or not. Asst. GM & salesman both told us this. They didn’t even want to wash the truck or clean it. We took it dirty. They don’t like cash customers they said. We will never shop there again. Salesman even lied and said he doesn’t make commission, Spanish worker in yard talking nasty, we had to tell him knock it off it was disgusting, all in all a horrible place. Oh GM Troy ditched us when we said we had cash and no one would wait on us! They were having their co... read more

Amanda Hernandez Orlick's profile image
Amanda Hernandez Orlick 
recommend  Recommended
6 years ago

Rod Baker was excellent as always! 

Don Carroll's profile image
Don Carroll 
recommend  Recommended
6 years ago

Service was good. I got in and out in a quickly. 

Cindy S Bambuch-Krauchun's profile image
Cindy S Bambuch-Krauchun 
recommend  Recommended
6 years ago

First time there And they were outstanding! 

Mark Rupsis's profile image
Mark Rupsis 
recommend  Recommended
6 years ago

The check engine light went on in my 2012 F-350 a week before we were to haul our camper across country on vacation. Kevin in service initially told us that the first available service appointment was four days after our departure date. After explaining our vacation dilemma, Kevin asked us to drop off the truck and they'd fit it in when there was a cancellation. Hard work by the technicians got the truck running flawlessly and done by the day of our departure. They went above and beyond to ensure our satisfaction! 

Frequently asked questions about Rod Baker Ford

How is Rod Baker Ford rated?

Rod Baker Ford has a 4.3 star rating with 1,633 reviews. 

When is Rod Baker Ford open?

Rod Baker Ford is open now. It will close at 9:00 p.m.  

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