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Roberts Toyota
- Columbia, TN
About this business
Visit Roberts Toyota to enjoy honest, attentive customer service and competitive prices on new and used Toyota vehicles. Schedule Toyota service or ask about Toyota financing at our Toyota dealership in Columbia, TN, where we prioritize your satisfaction above all else!
Location details
1027 Nashville Highway, Columbia, TN, 38401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedThey are fast and very reasonable.
Having my car serviced right now timing belt water pump and serpentine belt done.
I made a appointment to get my Tacoma serviced on line week early. Then day before scheduled appointment was notified they needed to reschedule till next week. Only problem no available times next week or the following week.
Business response:
Gary I am so sorry for this issue as we have struggled with staffing durning this pandemic. I would like to offer you a free oil change to make up for this inconvenience. Would you accept our appoligy and a free oil change?
Had a great experience with my 4Runner’s 10,000 mile check up and oil change. The employees were friendly and respectful and most importantly, they didn’t try to sell me things I didn’t need. I prefer coming to Robert’s service department over my local Toyota service department in Atlanta.
Business response:
Thank you so much for the positive recommendation! Our team is always happy to help.
over charging and taken advantage of a older woman is not ok and then threatening to call the cops on her wow !!! y'all mess with the wrong little old lady !!!! and y'all are in for it is all im going to say
Business response:
Thank you for the feedback. Roberts Toyota greatly values our customers and their satisfaction. We are more than happy to remedy an undesired situation. Please contact a member of our customer satisfaction team for further details: paul.caruana@robertstoyota.com or s.learn@robertstoyota.com
The service department is the worst, the manager is only good for excuses, avoid if possible.
Business response:
Thank you John for the great review!
Had 100,000 mile check up. People were very helpful and nice
My home pick up didn’t happen until I called them an hour and 45 min later ( said there phones were down ) so they assured me they would pick up and return for my 4:30 doct apt . At 1:50 I paid and 3:45 called to see where my vehicle was . It was returned at 3:56. ( good thing my apt is close ) In addition they suggested additional services , I have owned Toyota’s since 2004 and before now always was serviced by Beaman , strange how Beaman never suggested these additional service ? 6 Toyota’s over 16 yrs , very odd . The gir... read more
Had a wonderful experience everyone was real nice and got exactly what I was looking for . great car fair price
Business response:
Thank you so much for the positive recommendation! Our team is always happy to help.
Frequently asked questions about Roberts Toyota
How is Roberts Toyota rated?
Roberts Toyota has a 4.5 star rating with 2,004 reviews.
When is Roberts Toyota open?
Roberts Toyota is closed now. It will open tomorrow at 8:00 a.m.
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