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RM Cylinders
- Home Services
- Pontefract
About this business
Location details
Unit 3, Leftfield park, Leftfield park, Pontefract, WF8 4PS, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our RM cylinder was installed in early January 2022. It has failed. There are two small holes in the cylinder, which my plumber tells me was caused by a manufacturing defect. There’s a u shaped depression on the cylinder - see pic. The defect was covered over by the outer layer of foam, which has failed, resulting in hot water shooting out of the back of the cylinder. I have raised this with Joule and they have washed their hands of it. Incredibly disappointing. We all make mistakes, it’s how you resolve them that sets you a... read more
I had a Stelflow unvented cylinder system fitted in May 2023 by reputable installer. Since installation it has made an unbearable noise like a helicopter landing in my loft when the shower or taps are opened. Called in March 2024 to pass on advice to the installer on equalising the system but this hasn’t worked. Perhaps someone from your technical team can come to & rectify the problem as the noise is unbearable and the system not fit for purpose.
Installed in 2020. Leaked in 2023. No help at all from Joule UK. Further to my recent complaint regarding a four year old Joule cylinder which I had professionally installed in 2020. It is the opinion of a certified plumber that the water leak is inside the cylinder and that the problem is within the sealed unit. This can only be the result of a manufacturing or assembly fault. We have the tank available for you to inspect. You say I should have had had the cylinder “serviced” and that my warranty is void. It is not possible... read more
Trevor was extremely helpful but unfortunately the delivery mess up by Telford Cylinders spoiled it - totally out of his hands, but he did try to help All sorted the next day cylinder installed all ok and toasty again 😊
Frequently asked questions about RM Cylinders
How is RM Cylinders rated?
RM Cylinders has a 3 star rating with 17 reviews.
When is RM Cylinders open?
RM Cylinders is closed now. It will open tomorrow at 8:00 a.m.
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