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3330 U.S. Highway 41 West, Marquette, MI, 49855, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Can’t beat the service. Go see Cesar!
Got a vehicle from them in May and I am very happy on this end. Didn't get my pic with the SUV on their facebook page for some reason though. Still wondering about that. It was taken. LOL. Anyway, I would go back to them in the future. Sean was good to deal with in sales. Got the underbody and paint stuff done as well. My mom has even dealt with them on two cars now over the last few years. Worth the ride to Marquette.
Brandon, Peter, Ryan and the service team really helped me out with my hot mess of a car, and even helped make recommendations for fixing the things that are out of their realm. They really took care of me and Big Bertha 😁
“Thank you” will never begin to express my gratitude to the Riverside Marquette store. Thank you to the whole Riverside team for taking care of me throughout the process of finding the perfect vehicle. You made the process as easy as possible and found the perfect vehicle within my price range. Thank you to my Dad, Cesar, for working with me and providing me with the greatest service and experience at Riverside Autosales. I am now a proud Toyota owner and Riverside has me as a lifetime customer!
Thanks to the service department and Service manager Dave for their perseverence in figuring out what was causing the rattles in my 2017 CRV. Well done guys... I am confident after this that any of my service needs will be well taken care of by your service department..
If you have an appointment with the service department for a recall (appointment made 3 weeks ago) be sure to call repeatedly to be sure they have the parts. My daughter had an appointment for tomorrow at 10 am. She has to take a whole day off work to do this and she had planned ahead. They called her at 4:55pm today to tell her they did not have the parts (after telling her previously that they did). This left her no time to rearrange her schedule. I consider this inexcusable ... especially for the airbag recall. What happe... read more
We were excited to find people willing to think outside the box in dealing with our used car needs. Working with our very specific checklist and very specific payment amount, EJ was diligent to help us find exactly what we wanted. He showed us several vehicles, kept in contact with us in between visits, and even spoke to the manager when we made our offer below the already reduced price. To top it off, the used vehicle came with a warranty, and Riverside's financing was better than expected. A huge plus for us! We would not ... read more
If you’re a young female please make sure to bring a male counterpart. Otherwise expect to be talked down to and or treated like a child. Dave, the service manager, was extremely rude and became very defensive when I asked any questions in reference to past warranties and pricing of labor. We argued about a part that was replaced less than 2 years ago at Riverside...he failed to take into consideration a faulty part and instead insisted that it was my driving (can you say sexist????). After attempting to negotiate he ultimat... read more
Business response:
Thank you for your feed back and taking the time to write a review. Without feed back, good or not so good, we would not improve. We apologize for your experience. Although we cannot undo what has been done, we can and will learn from your feed back. Please call me direct anytime 906-315-9019 if we can be of assistance. Make it a great day. 😀 Riverside Management.
They are amazing and extremely patient. First time buyer here and when by bank approved me then lead me around by my nose they came up with solutions and catered to my needs even when the bank denied me for absolutely no reason. I went through them for my loan and was approved the next day after a month and a half of my bank leading me around. Jeremiah was amazing, if you get him you are set there is no one better.
Riverside Toyota in Marquette has a 4 star rating with 312 reviews.
Riverside Toyota in Marquette is closed now. It will open at 8:00 a.m.
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