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River Terrace Resort & Convention Center

3.7

About this business

Location details

240 River Rd, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.74,332 reviews
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Sandy Clark's profile image
Sandy Clark 
recommend  Recommended
6 years ago

They welcomed their guest. Care about their guest! I would stay here again!! 

Helen Turner Sweeney Powers's profile image
Helen Turner Sweeney Powers 
recommend  Recommended
6 years ago

Great price and spectacular location. we will be returning. 

Casie Riggin's profile image
Casie Riggin 
6 years ago

BED BUGS!!! Me and my husband recently booked the resort for a two night getaway! We checked in on Monday and Tuesday morning my husband had THIRTEEN, yes 13 bed bug bites! We immediately packed up and went to the lobby for a refund! We were thankfully given our money back for the second night since we weren't going to be staying but with no apology, no "that's so awful, we will get that taken care of", nothing of the sort! It seems to me this wasn't the first time they had been told they had bed bugs! We will definitely nev... read more

Kay Kay's profile image
Kay Kay 
recommend  Recommended
6 years ago

The service here is awesome!! 

Christina Marvel's profile image
Christina Marvel 
6 years ago

The man that greeted us at the resort was the only pleasant thing about our stay. We originally were supposed to be in the Westgate resort in the mountains with a suite, I called back 2 minutes later to pay for it when they were holding it for us, and it was gone so they offer us River Terrace. This is our honeymoon so they said they would upgrade us to a suite with a spiral staircase. When we go to check in they tell us they gave away our room accidentally!!! We asked a manager call us in the AM and we took the two queen be... read more

Shannon Van Metre's profile image
Shannon Van Metre 
recommend  Recommended
6 years ago

Great rooms for a great price. Right in the middle of all the action. 

Tabatha Terry's profile image
Tabatha Terry 
recommend  Recommended
6 years ago

It was our first time staying here, I was a little hesitant based on some reviews I’d read.. however the price and location was something we couldn’t pass up for our little last minute get away. We had nothing but a positive experience. The room was clean, the beds comfortable, the views beautiful. The staff texted us to ensure we were fine and they went out of their way to be sure we were pleased with our stay. The location is awesome, so you can just walk the strip. We were able to swim as well, the pool was well maintaine... read more

Terry L. Ellis's profile image
Terry L. Ellis 
recommend  Recommended
6 years ago

Next to Ripley's Aquarium and very close to downtown Gatlinburg!! Nice size rooms. 

Sajid Khalfe's profile image
Sajid Khalfe 
recommend  Recommended
6 years ago

Nice views from Building 6, 3rd floor. It was a full moon night too. Also friendly check in staff, house keeping staff, positive attitude. Thank you. 

Frequently asked questions about River Terrace Resort & Convention Center

How is River Terrace Resort & Convention Center rated?

River Terrace Resort & Convention Center has a 3.7 star rating with 4,332 reviews. 

When is River Terrace Resort & Convention Center open?

River Terrace Resort & Convention Center is closed now. It will open on Monday at 9:00 a.m. 

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