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River Terrace Resort & Convention Center

3.7

About this business

Location details

240 River Rd, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.74,332 reviews
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Todd Williamson's profile image
Todd Williamson 
11 years ago

Don't go there the rooms are out dated there was mold growing from the sprinkler system westgate sent us there probably done with westgate after this 

Craig Hammond's profile image
Craig Hammond 
11 years ago

My husband and I stayed at River Terrace October 21st. It was horrible and not worth the $80.00 I paid. The room was nothing like the picture. The bed sheets were so worn that you could see through them. We had nothing to sit on in the room. The picture showed a sofa in the room. The bath tub was so nasty that I did not take a shower. The alarm clock all night long sounded like it was going to short out. It was very bad and I would highly recommend staying somewhere else! 

Vianey Aguirre's profile image
Vianey Aguirre 
11 years ago

En un muy buen lugar y con una vista hermosa 

Yvonne Carr's profile image
Yvonne Carr 
12 years ago

Everyone was friendly and helpful. We really enjoyed our stay. 

Robert Crawford's profile image
Robert Crawford 
12 years ago

The One star is for them not lying about the location. This place was a total disappointment. It has everything from ANTS in the room to standing water in the tub during showers. Westgate resorts you really need to look at a departure with this location. Totally the meaning of false advertisement... 

Courtney Tincher's profile image
Courtney Tincher 
12 years ago

Awesome place to stay!!! Me and my family enjoyed our stay 

Evan Dunaway's profile image
Evan Dunaway 
12 years ago

Was a walk in 5 years ago... Been coming back every time since then. Love it here! 

Jennifer Eggleston's profile image
Jennifer Eggleston 
12 years ago

Yes, the hotel is dated-most hotels and resorts in Gatlinburg are somewhat older, especially if you are staying in the main drag. We have two teenage boys, so a spacious room was a must. And the room was huge in comparison to prior rooms where we have stayed. The staff was kind and helpful. We were allowed to park our vehicle on the property prior to check in. The water stayed hot through four consecutive showers. Both pools were large with ample towels and furniture for relaxing. If I had any complaint it would be that the ... read more

Thomas L. Myers's profile image
Thomas L. Myers 
12 years ago

Only way to save this place is to tear it down and start over. Way out of date and lousy rooms. Decor and fixtures from sale bins at WalMart. 

Frequently asked questions about River Terrace Resort & Convention Center

How is River Terrace Resort & Convention Center rated?

River Terrace Resort & Convention Center has a 3.7 star rating with 4,332 reviews. 

When is River Terrace Resort & Convention Center open?

River Terrace Resort & Convention Center is closed now. It will open on Monday at 9:00 a.m. 

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