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Internet Approved, Blue Oval Certified, Quality Checked
1817 Ridings Dr, Monticello, IL, 61856, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Great experience! Very helpful & easy to work with. Highly recommend!
Business response:
Thank you for your recommendation Alexis! We are thrilled that you had a wonderful experience.
This dealership is very friendly and never pushy! I highly recommend this dealership and will continue to watch their lot for upcoming vehicles!
Business response:
Thank you for the kind words Daphne.
Truck was over the high end of KBB price by about $3,500. I offered the high end of KBB price but they would not budge. I simply moved on and found a better deal.
Business response:
We are sorry that things did not work out, but are glad you found the truck for you.
Salesman Dave “hoppy” Hopkins was amazing. There is drinks for the kids and popcorn. He did all he could for us we did not get the car but he sent us to bob Ridings in Decatur IL and they did a good job. Amazing prices as well.
Business response:
Thanks so much Alan, we're glad if we couldn't help you our sister store could!
I found a pick up truck of interest on line and requested information from the dealer. Upon receiving the information I told them I would be at their dealership later that evening to look at the vehicle with the intention of buying. Being nearly 2 hrs from my location I left work early to make it before their closing time. Upon arriving I was impressed by the facility and their friendliness. I was introduced to my 'assigned' salesperson who seemed very busy. I was asked to wait in their lounge area. My salesperson told me he... read more
Business response:
Curtis, We're extremely sorry for your experience with us. It is completely our fault. Sometimes vehicles do not make it through our service and clean-up process before they get posted online, and sometimes we're busy enough that a salesperson works with more than one customer at a time. But that does not excuse you having to wait on one of our people for that long. We always strive to purchase high quality vehicles, but this truck was definitely an exception. Thanks for taking the time to communicate with us your concerns a... read more
Outstanding professionalism, friendly staff, and no pressure. My best car buying experience in the 45 years I’ve been buying them.
Business response:
Thanks Scott so much for the review!
Dan dressin treated me very well. I've never had a car buying experience that easy.
Business response:
Thanks Clayton for your great review! We're glad we could make your with us experience easy and enjoyable.
Great info, was forth coming about price with and without trade in without actually going to the dealership.
Business response:
Thanks so much for the 5-star review and the kind words!
Rick Ridings Ford Service has a 4.5 star rating with 155 reviews.
Rick Ridings Ford Service is open now. It will close at 5:30 p.m.
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