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Internet Approved, Blue Oval Certified, Quality Checked
1817 Ridings Dr, Monticello, IL, 61856, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Purchased from this dealer. After I got home and registered at Ford.com, I found out the vehicle had 4 outstanding recalls, one of which involved the vehicle potentially catching fire. This should have been disclosed/corrected prior to purchase.
Business response:
Alex, you're absolutely correct and we do have a process in place to prevent this from happening.Obviously, we have to put checks and balances in place to ensure that this doesn't happen again.The only way we can fix a problem is to know we have one.Your comments did that for us so we thank you and are really sorry you had to experience fixing recalls after the sale!
Fair price and friendly service.
Awesome
Quick to respond
Did not like their attitude when I walked through the door. You could not pay me to go back to this dealer. He burned a bridge with me.
Good
Liked the dealership.bough the truck
Vehicle I inquired about was sold before I had inquired about it.
Very nice and responded the next day. Was unable to help me but is clear, courteous and prompt.
Rick Ridings Ford Service has a 4.5 star rating with 157 reviews.
Rick Ridings Ford Service is open now. It will close at 5:30 p.m.
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