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Rick Hill Imports

3.9

About this business

At Rick Hill Imports, our family knows vehicles, and we know how to help you find the perfect one for your lifestyle. Our SUVs are a great, safe option to get your kids from school to soccer practice and can fit everything you need on a family trip to Nashville. Our plug-in hybrid sedans look sleek, save gas, and cruise like a luxury ride. We also believe in making the car buying process as seamless as possible. That's why we're transparent about the prices - no hidden fees - and are straightforward about financing. Our dedi... read more

Location details

865 E Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.984 reviews
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Tim Luedecke's profile image
Tim Luedecke 
recommend  Recommended
4 years ago

Had two issues when we bought the car went and talked to the manager Steve both were fixed almost immediately. Thanks to the sales staff and a manager was a good experience 

Gretchen Hughes's profile image
Gretchen Hughes 
5 years ago

This company employees open racists. They were made aware of the problem and chose not to terminate her employment. 

Nichole Hughes's profile image
Nichole Hughes 
5 years ago

This company employees open racists. They were made aware of the problem and chose not to terminate her employment. 

Revonda Stewart's profile image
Revonda Stewart 
5 years ago

I am so disappointed with the service dept. They couldn't even get a tire pressure light matter accomplished for me, challenged to get return calls or even get thru to them, and was told they do not even have a car wash employee on staff. A 10 minute fix on a bumper issue was ignored in their shop and thankfully repaired by Don Hill Collision Center, Collin. I just feel that their is a 'tiredness" in the entire department and that a review may be necessary to improve overall customer experience. I personally wont be back, an... read more

David Bear's profile image
David Bear 
recommend  Recommended
5 years ago

Jim in the service department is a amazing mechanic that truly cares about the customer. The service desk also worked with me on pricing and also gave me military discount. They were more than fair on price. Very professional. I couldn't be happier! Thank you Rick Hill and Thank you Jim for helping me fix someone else's mistakes! 

Missyandjim Bays's profile image
Missyandjim Bays 
recommend  Recommended
5 years ago

Sales and Service Department are the best! Had the best customer service of anywhere we’ve ever been. I recommend them to all my friends and family! They get a 5 ⭐️. 

Shirley Ann Johnson-Sykes's profile image
Shirley Ann Johnson-Sykes 
recommend  Recommended
5 years ago

Love the service and sales people here! They can’t be beat! 

Paul Stephens's profile image
Paul Stephens 
recommend  Recommended
5 years ago

Excellent service from the BMW service dept. I will definitely be going back. 

Neesha Nalina Shah's profile image
Neesha Nalina Shah 
recommend  Recommended
5 years ago

They are straightforward, transparent, knowledgeable, and are not pushy. All of their cars, even their used vehicles that are not imports, are of high quality. My family faithfully purchases from them. You will get a vastly different and superior experience here than you would from any other dealership. I tried another dealership just to see what they had, and I was appalled that they didn't even list prices on their used cars... and that other dealership was pushing me toward cars I did not want. this did not and will not h... read more

Frequently asked questions about Rick Hill Imports

How is Rick Hill Imports rated?

Rick Hill Imports has a 3.9 star rating with 84 reviews. 

When is Rick Hill Imports open?

Rick Hill Imports is closed now. It will open tomorrow at 9:00 a.m. 

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