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Ribble Village Health Centre
- Healthcare
- Preston
About this business
Location details
202 Miller Rd, Ribbleton, Preston, PR2 6NH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The doctors at this GP surgery are excellent – professional, caring, and thorough. However, the reception staff are absolutely awful and ruin the entire experience. They are consistently rude, unhelpful, and seem completely untrained in basic communication or customer service. Today, I had an extremely upsetting call where one of the receptionists shouted at me and then hung up. No explanation, no help – just hostility. This isn’t the first time I’ve felt this way either. Every time I need to book an appointment, it feels li... read more
Poor service everytime 20 min waiting for the phone to answer doctors don't start till 10ish joke
Used to be with this GP, went with our Daughter to have vaccinations and my daughter cried from the pain. The nurse there was laughing at my Daughter and was saying "Your daddy won't save you". Very unprofessional and rude, will never go back!
Definitely room for improvement. When registering they advise to install MyGP or Patient Access, yet there are no online services available for this surgery. (You can't book appointments online) There's a receptionist who can improve her customer service skills. Met with a monotonous tone, not friendly. Using the words like "What?" Instead of excuse me or something along those lines. No "thank you" or "goodbyes", or "anything else I can do for you?" Just a simple hangup without saying anything. This hasn't been the first tim... read more
Fantastic treatment of the lady's on reception and the lady doctor
Frequently asked questions about Ribble Village Health Centre
How is Ribble Village Health Centre rated?
Ribble Village Health Centre has a 3.4 star rating with 49 reviews.
When is Ribble Village Health Centre open?
Ribble Village Health Centre is closed now. It will open tomorrow at 8:00 a.m.
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