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Rialto By Cortland
- Residential Leasing
- Carrollton, TX
About this business
Location details
4230 Fairway Dr, Carrollton, TX, 75010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Great community and helpful staff Brookelyn and Eddie in the front office act quickly on concerns and find quick resolutions. Clarence and Maintenance is always helpful and quick to respond with any service issues. The community is quiet and neighbors are very friendly.
Business response:
Hi there, Thank you for your feedback and for recognizing all the hard work that Brookelyn, Eddie, and our service team do around here! We are lucky to have them on our team and appreciate you giving them a shout out. Please let us know if you ever need anything! - Your team at Cortland North Haven
Verified Renter It’s been few years in this community and iam very comfortable here. Maintenance is prompt and good. Office staff are supportive and responsible. Nice amenities too.
Business response:
Thank you, Thiruvengadathan, for your kind review! We are glad to hear you've had a positive experience at Cascades at Northlake Apartments. We strive to provide excellent customer service and appreciate your feedback about our maintenance and office staff.
Verified Renter I’ve been living at the Cortland Lex for about five months. It’s been an enjoyable experience. It’s a very relaxed place, nice and quiet and fuss free. All the residents seem to be quite respectful of their neighbors and surroundings. I’d recommend the Cortland Lex to prospective renters.
Business response:
Thanks so much for your kind words! We’re happy to hear you’re enjoying calling Cortland Lex home and we're glad to have you as part of our community. - Your Cortland Lex team
Verified Renter I recently moved into Cortland and I’m very happy with my apartment and the experience here. The move-in process was very easy and the maintenance team is great! They are very responsive. The exterior of the complex is also very well kept
Business response:
Dear resident, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re happy with your apartment and that the move-in process went smoothly. Our service team works hard to be responsive and helpful, and we’re glad they’ve made a great impression. We also take pride in keeping the community looking its best, so it’s wonderful to hear that’s been noticed! Welcome to Cortland, we’re so glad to have you here! -Your Cortland West Boynton team
Verified Renter I’m loving my new apartment it already feels like home. Vanessa and Lorena in the office were really helpful in getting me taken care of. I also like that there’s plenty to do right outside the community. There’s a huge mall right up the street and all the restaurants you could ever want. Everything is so nice and green on the property as well. Access to the city is right there for you too. This is a great place to stay.
Verified Renter I LOVE living here! Leasing Office staff- Extraordinary! Maintenance staff- Excellent! There's always a cute event or class going on. The neighborhood is secluded and very quiet. Communication with the office is outstanding as well. ?? ???????? property and I recommend living here.
Verified Renter Cortland Lex is a wonderful place to live! The landscaping always looks beautiful and the staff is always friendly and very helpful.
Can’t wait for the lease to be up! DO NOT MOVE INTO Avana Matthews! I have lived here since September of 2021 and never had an issue until the property was purchased by Greystar and became Avana. A pest control contractor came into my apartment and damaged my personal property. Nothing from Avana. If you have a pet that visits you are required to pay for that pet even if they do not live there on a permanent basis. I was charged 362.10 for the pet even with an approved ESA letter. You now have to register your vehicle every ... read more
Business response:
I’m truly sorry to hear about your recent experience, and I want to sincerely apologize for the frustration and inconvenience you've encountered. This is not the experience we strive to provide at Avana Matthews. We’ve recently been working to improve communication, service times, and vendor processes, and your feedback helps highlight areas we still need to work on. I’d really appreciate the opportunity to speak with you directly so we can fully understand the situation and work toward a resolution.
Verified Renter This community is nice, quaint and very convenient to downtown Alpharetta and every single place one would want or need to go. Hospital, grocery, shopping, night out, sushi or just walking for fresh air. The staff is incredibly kind and the maintenance team is always ready to work. They are knowledgeable and articulate, when I have questions about infrastructure or engineering related to my needs. Very rare these days. No complaints at all, I’m almost a year as a new resident to this community and Alpharetta/... read more
Frequently asked questions about Rialto By Cortland
How is Rialto By Cortland rated?
Rialto By Cortland has a 4.3 star rating with 491 reviews.
When is Rialto By Cortland open?
Rialto By Cortland is closed now. It will open at 1:00 p.m.
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