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Retreat at Chelsea Park
- Apartments
- Schertz, TX
About this business
Location details
16303 Chelsea Pl, Schertz, TX, 78154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Im so very happy. This is a beautiful place to live. From the ground the dog park coffee bar dillo pool are barbecue Its like living at a resort. Office staff is very friendly and helpful. Just cant say enough about this complex.
Business response:
We love this review! There is nothing better than hearing when our residents are taking full advantage of our amenities, including the dog park, coffee bar, and pool. Thank you so much for your praise
Verified Renter Although my husband and I moved in yesterday, we’re already loving the neighborhood. The commute to a grocery store or a gas station is so quick! And we are much closer to our jobs, which allows us to wake up a little later. The staff here are also amazing. They were super informative when it came to us picking up our keys and making sure we knew how to make payments properly or put in a maintenance request.
Business response:
We are thrilled that you found everything that you were looking for in our community! It's great to know that you received wonderful service during your leasing process and that move-in was smooth and easy. If we can be of service while you are adjusting, please do not hesitate to reach out.
Verified Renter I can’t say enough about how wonderful this property is. It’s an experience you have to have for yourself. Thought out amenities to fit your everyday lifestyle. Here you are not a unit you are a neighbor.
Business response:
Thank you for taking the time to share your excellent remarks. It thrills us that you are so happy with our welcoming community atmosphere and all we have to offer our residents. We are so glad to have you here with us!
Verified Renter People leave trash at the dumpster all the time without even opening the door to see if it’s full. I was almost sprayed by a skunk there and see rats there. People don’t clean up after their pets either. There is dog poop every where, even on the sidewalks and next to the provided bags and dog waste areas. The dog park is covered in fleas. I can’t even take my dogs there without dealing with fleas for 2 weeks after. I quit taking them 3 years ago. It’s a mess with dog poop as well. I walk by and see poop all ... read more
Verified Renter While the apartment itself is attractive, the overall living experience has declined significantly. There is frequently pet waste left throughout the property, and the odor of marijuana from neighboring units has become a recurring issue. Despite multiple reports, these concerns have not been adequately addressed. The absence of a visible courtesy officer further contributes to the lack of accountability, and the front office has routinely directed residents to “call the police” rather than taking action. Unf... read more
Verified Renter I just moved into this apartment complex. The whole staff is super friendly and make it a smooth transition. Anything I needed within 24 hours the task was completed. The community is super friendly.
Verified Renter Great value and amenities. I've enjoyed living here and have had no major issues. I only hope they keep to the principal of value and quality rather than vying for luxury and fluff.
Business response:
We love to hear that you have been satisfied with the quality and value of your apartment home and our amenities! Thank you for the vote of confidence in our team, and please let us know if we can enhance your experience in any way.
Verified Renter I absolutely love this place! The management and maintenance team is amazing and very efficient. The neighborhood is quiet and the neighbors always friendly! I would recommend the retreat at Chelsea Park to anyone looking for an apartment! ??
Business response:
Thank you so much for your praise! It is wonderful to hear that your experience with our team has been amazing and that you are enjoying the tranquility of our community. We appreciate your recommendation.
Verified Renter everything has been great minus our washer hose being broken and not connected. the water in the shower is brown??? and no one communicated about the gate opener.
Business response:
Our team will be happy to hear that you enjoy residing in our community. We strive to deliver excellent service and clear communication, so we apologize if there were situations that did not meet that standard. We appreciate your high rating and look forward to earning your full approval in the future.
Frequently asked questions about Retreat at Chelsea Park
How is Retreat at Chelsea Park rated?
Retreat at Chelsea Park has a 4.3 star rating with 281 reviews.
When is Retreat at Chelsea Park open?
Retreat at Chelsea Park is open now. It will close at 6:00 p.m.
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