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Response Team 1 Holdings, Llc
- Home & Garden
- Wheeling, IL
About this business
Universal Restoration Services is the premier provider of loss management and restoration services for, industrial, and institutional properties. Universal Restoration Services provides a wide breadth of recovery services aimed at minimizing the financial, physical, and emotional impact associated with a loss. Regardless of the nature, size, or location of a disaster, Universal Restoration Services responds with the expediency and expertise necessary to minimize physical damage, business interruption, and additional living e... read more
Location details
390 Holbrook Dr, Wheeling, IL, 60090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
$27000 job - The entire thing has to be redone. Broken floor boards, holes left under the floor boards, damage to property. The incompetency from ********** management is so remarkable they have to be hitting records. Do not hire this company, they will bury you in under par work that is not livable.
We were given this restoration company through our insurers contractor connections program after a flooded first floor. A simple 25000 claim for flooring Sheetrock repair and paint quickly escalated to a 69000 claim due to their total incompetence. They destroyed all our furniture, walls and ceiling when they tore up the tile and didn’t cover anything. They ruined our cabinets when stored for a long period of time in a non climate controlled area. Our insurance gave them 19,000 to replace the ruined cabinets and they gave us... read more
Business response:
We regret that you are disappointed with your experience with Venturi Restoration (formerly Response Team 1 and **** Reconstruction under predecessor ownership). However, we disagree with the facts you cite in your review. The increase in the reimbursement value of your restoration project was due to the increased scope of work approved by your insurance carrier as they validated the need for additional work to bring your property back to its pre-loss condition. The increase in the reimbursement value was not due to mismanag... read more
I have a water damage my insurance company sent this company to my home to dry and restored they just come to dry I sing a contract let do the work but they never show up to bat for this company bat reputation ??
My home sustained water damage as a result of a failed hot water heater. The home warranty company recommended a company for the initial remediation. Nationwide gave us a choice a several of their preferred companies and Venturi Restoration was apparently represented as a company called SOS Restoration or something to that effect, They oversaw the drywall repair, painting, chimney replacement and carpeting. The water reportedly damaged drywall behind the indoor fireplace and the bottom portion had to be removed! We kept the ... read more
Very unprofessional company, Does not know how to treat its employees, this company is very unorganized, does not have a good training program for new employees. Upper management plays favoritism, So your job is not secure. They are constantly re-hiring people because all of upper management only work with family and friends. Beware, as an insider who has worked here, they tear out more than necessary to remove water damage. *************** who lives off its name of other states the ******* location very on organized not pro... read more
*** ***** did an excellent job. He was friendly, but yet very professional. *** made me feel at ease with what he was doing to fix my issue, and I was very pleased and satisfied with the outcome. I would definitely recommend ******************** to all of my family and friends.
Venturi has been the worst experience of my life. After reading a lot of the comments below I see a pattern. They are doing the same things to us that they have done to other families in the last year. I have a newborn 1 month old at home and my wife was still pregnant the last real time we spoke to them. They are trying to charge me an additional 7,000 to simply change the type of flooring and it is almost the same price. they are inflating their labor costs like crazy they are trying to charge me almost 2,000 just to cap a... read more
If I could give less than 1 star I totally would. This company is more than impossible to work with. Their receptionists hang up on customers and refuse to answer questions (specifically ***** in the ********** office) about proposed finish times and information. The *******, ** ***** over promises and under delivers. It was a mistake to hire this company. If you need even the smallest project complete my advice would be to *** hire them! RUN!
Venturi is great! Our house sustained thousands of dollars in damages when an oak tree fell through our roof. ****, the project manager, was always in contact with us during the whole process. The repairs were quality, timely, and complete. We have been very satisfied with work Venturi did for us from the tree removal, mitigation, framing, brick work, and electrical. This is a top notch company. We are thankful for Venturi.
Frequently asked questions about Response Team 1 Holdings, Llc
How is Response Team 1 Holdings, Llc rated?
Response Team 1 Holdings, Llc has a 2.9 star rating with 60 reviews.
When is Response Team 1 Holdings, Llc open?
Response Team 1 Holdings, Llc is closed now. It will open at 9:00 a.m.
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