Response Team 1 Holdings, Llc

Larry G 

on BBB

5 years ago

We were guaranteed they would be completed in 4 months. So far it has been 16 months and counting. Not only do they lie and do horrendous work, but they even SUED US for their claim that we refused to sign over checks. Their 'runner' that was sent to pick up a check, and for us to sign another in their possession, was actually a process server! Get this, he served us for refusing to sign over checks that he had in his possession!!! There is so much more to say about this company and it is all bad. Their attorney also assured... read more

E B 

on BBB

6 years ago

This company attempted to complete mold remediation in my apartment. It took them months of trying to get it right till they finally gave up with indoor mold levels still higher than the outdoor. Probably because they didn’t send any people that were certified in mold remediation to complete the work. In fact, it seemed like they just found some people looking for work, handed them some cleaner and a vacuum and said, “hey, try to get rid of that mold.” They didn’t worry about containing the mold or construction dust, they dr... read more

Myrna L 

on BBB

6 years ago

Sadly, when the Team completed the restoration to our basement after a flooding, we went downstairs after they left and realized our ***** ******** was missing. Everything was placed during the cleaning on our pool table and bar, except that. When speaking to the manager I was told they interviewed every guy that came in and they all said they didn't take anything. I would be surprised and shocked if they admit and say, "I took it." Manager stated he believes his team, even though he initially said he interviewed three guys,... read more

Joe G 

on BBB

6 years ago

The Burbank Location. Cleaned our house and had to come back a 2nd time. There was no follow up from Brad about the work that was done. The Burbank location showed up with over 50 people and used my house as a staging for employee. I don't know how many people cleaned my house but they started at around 10am and where done by 12pm. When my neighbors had people cleaning for days. I think the money they charged my insurance company was outrageous. Good thing I went over the invoice because they had stuff on there that was ridi... read more

Jamie M 

on BBB

6 years ago

On September 19, 2018 my homeowner's insurance company hired Response Team 1 to perform removal of mold and water damaged areas of my kitchen. The initial treatment of the water damaged area began on the evening of September 19th. The crew opened a portion of the area and removed a small section of cabinets and a small section of dry wall. The workers stated they would need to stop siting they are only allowed to remove up to 10 sq ft of mold. Passed that 10 sq ft, a full mold remediation would need to take place by a specia... read more

Louise Bouk 

on BBB

6 years ago

To whom it may concern: On November 7, 2018 around 9:30 am came to our home at *** ******** ***** ** *****. His name was Will ******. During the review , My husband, my mother and my self were present in this very short meeting. The title of your company “Reaponse Team 1” I was sure would be compadent or at the very least Intrested. I was mistaken. Your representative went over to the area that was called my our insurance company Nationwide to begin the process of repairs due to a storm that happened on October 11th. He went... read more