This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Response Team 1 Holdings, Llc
- Home & Garden
- Wheeling, IL
About this business
Universal Restoration Services is the premier provider of loss management and restoration services for, industrial, and institutional properties. Universal Restoration Services provides a wide breadth of recovery services aimed at minimizing the financial, physical, and emotional impact associated with a loss. Regardless of the nature, size, or location of a disaster, Universal Restoration Services responds with the expediency and expertise necessary to minimize physical damage, business interruption, and additional living e... read more
Location details
390 Holbrook Dr, Wheeling, IL, 60090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ATI was assigned to me through my insurance company. The project director didnt show up on time for our first meeting because he forgot. Following that, things appeared to go smoothly until I signed the contract and despite multiple attempts to contact them, did not receive a response for three weeks. The project director convinced me that he had extenuating personal circumstances (bereavement leave and an 2 week vacation but no out of office or other people checking his email) and that things would improve from there. The p... read more
Business response:
Hi, ***** ~ We're sorry to hear you had a frustrating experience, however, we appreciate you bringing this issue to our attention. We've alerted our local management team associated with your project, specifically the detailed concerns shared. We understand you've not chosen to go with ATI for your services, although if needed, you may reach us anytime at ***************************************** or **************. Your feedback helps us do better.
Our family never had a major leak before. Great for us and bad. Great, as in we did not have to navigate such an experience in our home for years!! Truly wonderful. But also bad, in that when this did occur for us - - beyond obvious steps to contain the damage - - we were at a loss for steps on repair and rebuild. ATI saved us! ***************************** and her assigned team provided options, overviews and detailed steps of each. They worked seamlessly with our residential insurance provider. And for testament to our res... read more
Business response:
Hi *** - Thank you for sharing your experiences with our ATI services! We are appreciative to hear we were able to provide peace of mind during your project. Thank you for sharing your feedback!
I use ATI Restoration accross my commercial office portfolio nationwide. They are quick to respond and always a great partner. It is never easy when dealing with a disaster and I can always count on them to do a great job! ***************************** is on speed dial anytime I need her!
ATI is well known across the nation and always exhibits their industry expertise and exceptional communication when on a job. I love working with *****************************, their BDM. She is a Rockstar!
One of our buildings suffered a roof leak that caused a substantial amount of damage to a large gathering space. We contacted ATI and they had technicians out to our building within an hour and started cleaning the water and debris. The representatives kept us updated and in contact throughout the entire process of cleaning, dry out and repairs. For a horrible event, ATI made it as pleasurable as possible. We will contact them again in the future if needed.
******************, highly trained and skilled in all types of emergency and remediation services. I won't use anyone but ATI.
ATI is a well-known restoration company that brings expertise and professionalism to every job! I have worked with *****************************, and ATI, for the past 10 years and I highly recommend them.
If you need restoration or remediation done by the best in the industry ATI is the call you need to make. They are fast, efficient, clean, and well organized. ***************************** is just amazing to work with through the whole process. She is so quick to answer the call with ***************. Their teams are AWESOME and are respectful and professional to my residents. I would recommend ATI to family, friends and colleagues.
Business response:
Hi ***** ~ We are pleased to read ATI has delivered on your overall experience! It's wonderful to read the highlights you've shared about our Marketing Team! It's a treat to read how our team members made a difference and were respectful and professional to your residents. Thank you for the recommendation!
ATI is a cut above the rest! Their communication and expertise is something that you recognize out the gate! The thing I loved the most was the cleanliness when they came in. They taped plastic down to protect everything important to us and the guys were clean and efficient. When I had questions they were quickly answered and my mind was put at ease. They also worked well with my insurance company and really helped me get what my coverage was for.
Business response:
Hi ******* ~ We're pleased to see ATI was able to assist and maintain a clean worksite and answer your questions throughout your project. Communication is Key to ATI and are grateful to hear we delivered on this statement with our services!
Frequently asked questions about Response Team 1 Holdings, Llc
How is Response Team 1 Holdings, Llc rated?
Response Team 1 Holdings, Llc has a 2.9 star rating with 60 reviews.
When is Response Team 1 Holdings, Llc open?
Response Team 1 Holdings, Llc is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com