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Rent-A-Center
- Retail
- Sunnyside, WA
About this business
At the Sunnyside Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest!
Location details
2685 E Lincoln Ave A, Sunnyside, WA, 98944, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They sent us a damaged product and we returned it they said they could come for it at Friday at 5pm never showed me and wife left to corpus for the rest of the weekend and they got mad because they couldnt pick up on Saturday when we arranged for Friday and they never showed after they had there product returned I wanted to try for something different and they denied me due to thats not the way the do business saying I refused to give them there product when they never showed up the day they set this place is very unprofessi... read more
They took 2 payments from me I called to ask when they will be delivered they said they needed me information again even though I entered it all online and have been a customer of theres for years but my normal person no longer works for them. Told them cancel and I want a refund. They said ok it will process in 24 hours but here it is 4 days later and its still taken out of my account and I havent gotten a refund.
Rac in ************ **** is a joke. We have tried for the past month to return merchandise and they keep telling us they will be there or will call and they never do. The keep trying to run our debit card without our permission for items we do not want. We have called over 20 times including corporate office and nothing is getting done. They will no longer have our busness.
I tried to do business with the Quincy ******** store yesterday, clearly made my payment and my updated phone number for delivery today between 3pm-5pm. I assumed that was the confirmation when I spoke to them in person yesterday. I moved the old washer/dryer out and sat here all day waiting for them to arrive. I called the office at 512pm, he said they didnt have my correct phone and without a phone call they wont deliver, he was very rude and unprofessional on the phone and told me hes sorry but its whatever because they o... read more
This company is the worst place ever. They lied to my teenage daughter and came in my house to get there merchandise while no one over the age of 18 was home. The store manager told my tennage daughter that as long as he was on the phone with his employees as a witness that she had to allow them into my home. After I had just told them to come back when I got home from work that afternoon, I did not give them permission to come in to my house. They are a bunch of lying pieces of garbage who manipulated a teenager to get into... read more
I went on August 3, 2023 and rented a Queen size bed. I wanted the bed for only a week and they said I had to rent by the month, I agreed and rented the bed for a month. The bed was delivered on August 11th, 2023. At delivery I asked about the arrangements for the pick up on the September 3, 2023. I was told someone would be in contact for pick. I got a text informing me that on September 3, 2023 I would have to make another payment. I called and spoke to ****** and I was informed that I was misinformed about the company cal... read more
Rented a refrigerator while waiting for mine to be fixed. At first seemed good because price was reasonable and they delivered fast. However, it was delivered with baby cockroaches in it! Had to have it picked up and never used it. They said they would refund, and it's been 4 weeks and no refund. In addition, they tried to bill me for another month of rental even though we no longer have it. Had to file a dispute with Amex.
Can't believe all these 1 star ratings, and they only have the 5 and 4 star ratings on their site. Tells you how honest they are. They literally robbed me by taking my down payment and never sending the product. Now I get a refund in the form of in store credit. I have no desire to go back to this store after the way they treated me so why would I want in store credit? They're awful!!! Talking about the *************, ** store BTW. Can't speak on others. Just don't go to these clowns
Business response:
Rent-A-Center appreciates your feedback and apologizes that are not satisfied with your experience. In order to better assist you, please contact our customer service at ************.
I hate this place I have been with them for years and this last thing done it for me. I got a computer that was over three thousand dollars it was brand new I still have the box the minute I paid it off it stop working I had been paying the insurance on ever month so I thought they were going to take it and get it fix or give me a new one for the price I just paid no they stole my first one wait six months for a used one the shot of like a gun and startered burning inside and scared my child who has ADhD and altism these wer... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 345 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.
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