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Rent-A-Center

1.4

About this business

At the Sunnyside Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! 

Location details

2685 E Lincoln Ave A, Sunnyside, WA, 98944, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.4345 reviews
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Stacy N's profile image
Stacy N 
a year ago

Very poor experience they tried to auto ******* account on a week I'm not paid then they all are a rude when I call the store to get the issue resolved I would need to pay extra I then asked for cooperate they then provided the number to resolution team I could go but I rather not waste anymore time 

Mackenzeye P's profile image
Mackenzeye P 
a year ago

I have had the absolute worst experience with them. Theyve done nothing but harass me and be so rude when trying to handle business with them. The manager is so hateful and thinks its okay to threaten customers. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Shronda S's profile image
Shronda S 
a year ago

Im constantly harassed twice a week by phone for payment to both contact numbers provided.their staff constantly come to my home harassing to get their merchandise, which explained my stepson has the game in ******* somewhere that his mother took him. Indicated my bank acct was hacked and working on sending the 2-3 missed payments . I asked for staff to stop coming to my *********** still do. Staff lied & noted I waved scissors at them outside my home when I let my husband speak to the male staff as I was outside decorating ... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Per the rental purchase agreement, we are authorized to contact customers for payment or to arrange return as you are renting our property. Timely payments are required, and through contact is our attempt to resolve your account to avoid a breach of rental purchase agreement. To further discuss your purchase or return options, please contact our customer service at ************. 

katie M's profile image
katie M 
a year ago

my name is ***** and i was renting a bedroom furniture set which i paid off this past march 2023. today is 10/6/2023 and i called the store i purchased this from (*****, **) and asked them if they could repair my bed frame since its still basically new. the bracket holding the frame together snapped at the bottom of the bed. ***, whom i spoke with asked me if i had the insurance for the bedroom furniture and i told him i did not know about any insurance offered because last time i rented from RAC they just fixed things if th... read more

Edward B's profile image
Edward B 
a year ago

Would give them 0 stars out of 10 if I could. Nightmare began in 12/2016, rented an item, paid, and returned when done. To this day, they still are reporting as Acceptance Now on my credit report that I was/am late in payments even though their merchandise was returned in EARLY 2017, and I'm writing this in OCTOBER 2023. I just want them off all three of my credit reports. Word to the wise...never ever do business with this company. 

Shakila J's profile image
Shakila J 
a year ago

They have been contacting a number thats not on my file never been on my file no where but some how they got her number so I would love to know how that happened and called the number multiple times 

Ebony K's profile image
Ebony K 
a year ago

Very rude unprofessional an ghetto no customer service skills what so ever each an every last of them needs to be fired after reading reviews I decided to go to another company which they had already taken money off my card so I quickly called back asking for a refund before we went any further with the process I asked 5 times for a refund which I still havent received my money Ive waited the **** business days still nothing they are scammers but they definitely had the right one 

Christopher M's profile image
Christopher M 
a year ago

Ignored a clearly posted No soliciting sign and left a flyer in my door. 

Brandon A's profile image
Brandon A 
a year ago

Runaround all week. ***** the manager obviously doesn't want your business and gets a kick out of making you think hes busy and that hes gonna call you right back in 10 minutes. Dont fall for that (Twice)I'll never go through any rent a center ever again ***** ruined that for me by constantly lying about the item I bought on Saturday. Pick up was for Tuesday. Go to get it and turns out the item is broke and they arent bringing it. Cool glad I waited 3 days to find that out myself instead of someone doing their job and lettin... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.4 star rating with 345 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.  

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