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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Website created duplicate orders. Contacted customer service to get a mail failure that the email on their website doesnt work. Finally contacted customer service and was told the items shipped but I could return the extra item. Received both items and now their website is saying its not eligible for return. Wont ever shop here again
Horrendous customer service. Once you purchase an item, if you have any trouble with it, they don't care. They blame the "vendor" and do not make any attempt to be useful. Would not recommend to anyone. Not worth the money.
Don't do it. Just say no. After two delays, I smelt Made In China coming. Welp, 4 March 2021 that walk like a duck was truth. The order was placed 9 January 2021. Horrible customer service when inquiry why such delays via Twitter and FB. Website never indicated backordered. You learn that after checkout. Spend your money else where. Avoid Made In China nothingness. Made In China is not special. It's cheap labor and cheap material. I purchased with a gift certificate, and I've told the party who gave me the gift cards that I ... read more
I ordered multiple items from West Elm and have experienced an endless parade of shipping and billing problems. Four of the five items I ordered were delayed substantially, with an excuse given of pandemic related problems -- yet we are now a year into the pandemic and they should be able to give more accurate estimates. A dining table that was given a delivery estimate of late December is being held in their warehouse until Mid-March (assuming it arrives then), because they are holding until another delayed item is availabl... read more
By far, the worst company ever. I ordered furniture just to get the wrong item 3 times! I had to send it all back before I could be issued a refund. I was sent (not yet received) a gift card for my inconvenience. Well, I got my refund, less the value of the gift card. I reached out to them and asked for my full refund. I was informed once they have the void confirmation for the gift card, I will get the balance owed to me. What a JOKE! Pottery Barn Kids has lost my business.
I have spent hours trying to resolve the issue with our order and their customer service has been terrible. I keep getting different information and told to take different actions from my side. I placed this order over 5 months ago, was charged for an item then that I have yet to receive and no one can tell me where it is. I've tried to cancel it and have no confidence that it will be handled so now disputing the charges through my credit card company. Absolutely horrendous customer service and back end processes that lead t... read more
We recently moved to a new house - unfurnished!! And how silly of us was to entrust all our furnishing to Pottery Barn. I ordered from PB before, mostly smaller items and always thought it is a a high quality company with great customer service. But I guess it is not the case when it comes down to bigger orders. Very disappointed and most likely won't be taking my business here in the future or recommending to my friends. We ordered our furniture on 6th of November and I was told we will have it delivered before New Year - w... read more
On 16 Feb I placed and order with Pottery bar and paid $11.00 for shipping. UPS has had the package at the facility that deliveries to my house since the 24th and today is the March 1st. I keep getting emails every day saying my package is out for delivery and then during the day I get and emails with a new time frame for the delivery yet it has not shown up!! I just got off the phone with Pottery Barn customer service asking for their help with this problem and was told that it had left the Pottery Barn warehouse and "I" ne... read more
I bought Helvetica Office Chair, Yarn Dyed Linen Weave, Dusty Blush, Antique Bronze from West Elm end of September (25th) with at least 4 months wait period. Within a month I realized the chair's armrest would come in the way and my knees (thighs) would touch the bottom of the desk (new desk) so I called to cancelled the order. They shared they have would pass the message on to the manufacturer. I called again after two weeks to make sure it was taken care of, and all they had to say was that they will inform the manufacture... read more
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is closed now. It will open at 10:00 a.m.
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