Regions Bank

judarian s 

on BBB

a year ago

The worst banking experience ever. My bank account was locked and blocked haven't been able to touch my hard earned money for the past 2 months. Causing many bills to be unpaid, late fees and reported on my credit report. Let along a child I'm not able to provide for because of this situation. No apologies, just a bunch of misleading with no follow *** with the issue. As a once loyal customer I wouldn't recommend this bank to anyone. If I could rate them when it comes to starts it would be 1/8 piece of a star . Thank you all... read more

ERIC C 

on BBB

a year ago

I have three loans for utility work with Enerbank. I set up autopay on all three loans on day one. This spring they assessed me a bunch of late fees. I have paid every bill on time and have never had a late or missing payment. After this they cancelled my autopays without notifying me causing me to miss payments and hit me with even more unjustified late fees. So I go on their website and re-setup all of my autopays and get my payments in, and then even though they send me confirmation emails that my payments are received th... read more

David H 

on BBB

a year ago

**************** **. location is horrifying! First of all I have banked with Regions for YEARS! I go in with a substantial amount of cash in my bank bag. The manager was very friendly and spoke as she walked by to her office. I waited my turn and noticed the lady in front of me was making a large deposit also. The teller seemed very dry and rude. But I was thinking maybe just a rowdy customer. So he gets her done and he fumbles around maybe 45 seconds without acknowledging me. So I step closer to his window. If looks could k... read more

Erik S 

on BBB

a year ago

Decent bank if you want to save your money; God help you if you want to have access or use that money! Way too restrictive with allowing access. Limited ATM amounts, limited transfers ( all of which have substantial charge ) and wire transfers can only be in person!! If youre out of state youre totally hosed! Useless on the phone and abhorrent customer service. They simply repeat themselves until you give up. The customer service people couldnt have cared any less, no regard , no resolution, no concern if I leave. All of thi... read more

Denae M 

on BBB

a year ago

I have banked with Regions for a couple of years - I deposited a check that was larger than I normally do. The banker told me that part of the funds would be released on ***** and the rest ****. Online banking showed nothing would be available, not even the $225, until midnight of *****. The local branch said it was the fraud department, the back office said to contact the local branch. This has caused a ripple effect. 

Kasie L 

on BBB

a year ago

Regions bank is awful. I understand I had a negative balance in one of accounts, due to their fault as well. But I was trying to get caught up on my actual bills in the real world before I paid that account of over 600 dollars that I did not have since I am a single mother with 2 kids and had to go out of town for a funeral. Without telling me they took the payments out of my account that I paid bills with. So now I cant even pay a few of my bills because they took money that wasnt even owed to them. I am lucky that I did no... read more

Chanté L 

on BBB

a year ago

I have had many issues with Regions Bank and what seems to be treatment that is quite unfair. This issue is related to my account being closed. I had many fraudulent charges and while I was in the hospital dealing with some personal and health problems, I could not attend to my account. By the time I received word that the account was being closed via mail, the account was already closed (despite just receiving a notification) and I was unable to do anything. In order to even get statements to file a report, to get some of t... read more

Christina S 

on BBB

a year ago

They are demolishing my credit I keep making payments. I cleared up all the supposed late fees that I had already paid and they continually hit me every month saying Im 30 days late. I called several times spent hours on hold waiting for them just to be hung up on, but I did finally get through the gentleman. I spoke to said everything is caught up. He doesnt know why he would say that Mind you my credit score keeps dropping every month They locked us all out of our online payments and you cant even pay by phone. This is asi... read more

Katherine H 

on BBB

a year ago

It's zero stars, really. Words can't describe how terrible EnerBank is. I am asking the company- ****'s Waterproofing in ********, ** - who recommended we work with them on the loan for our waterproofing to sever ties with them. We paid monthly on a two year loan then then were two months late for the final payoff and were charged over $7,000 dollars for a $19,000 dollar loan because they compounded the interest for the 60 days, even though we'd paid half of it and the paid the remainder two months late due to a family emerg... read more