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Regions Bank

2.8

About this business

Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more

Location details

1701 Lee St, Rogersville, AL, 35652, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8472 reviews
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Lisa Y's profile image
Lisa Y 
2 years ago

Terrible customer service. Called in a change order at 1 pm on a Wednesday and was told to give her about 15 minutes because she was the only one there. Got to bank and only one teller, who just started 3 weeks ago was at desk with an older lady sitting at next opening typing on computer. There were 2 people in front of Mr and about 3 came in behind me. The older lady was not helping any customers. After I had stood in line for about 15 minutes the older lady looked up and I asked if I could just get my change order. She sai... read more

Andrew H's profile image
Andrew H 
2 years ago

DO NOT TRUST YOUR MONEY WOTH THIS BANK. Regions will hold a mobile deposit for 10 days. **************** is no help. 

Samuel V's profile image
Samuel V 
2 years ago

I think they need to get there act together! How about bend a little when a human being has been banking with regions for years and zelle hangs up your bank account on hold for a week and the customer has no means to live any more..... that would mean I'm hungry and need gas in my car to continue to get to work to pay my bills. I tried to pay my rent though zelle after submitting payment it was said that it won't process until the 6th when rent is due on the first! So I canceled payments went to bank withdrawal cash to pay r... read more

Tronze S.'s profile image
Tronze S. 
2 years ago

The ATM used in New Iberia Louisiana took my hold pay check today and refused the refund my money back. I was in disbelief when it was suppose to be a world wide bank not only do they steel money from the people who bank with them they also steel from costumers. I went to use their ATM and soon as I confirm a transaction the ATM said sorry machine is down and also took the money off my card. I went in the building for assistance on trying to get my money back they told me they can't do nothing about it to go dispute online. ... read more

Benny Q's profile image
Benny Q 
2 years ago

You are lucky if you get to talk to a person. Try calling the Visa customer service number, which I have needed to do a few times lately, your each time I have called got a recording state would be put on hold and my minimum hold time would be 15 minutes. I would average holding 20 plus minutes. For a bank that claims to be a customer service bank this is terrible 

Neil H.'s profile image
Neil H. 
2 years ago

EnerBank USA continues to send us late payment notices when our bill is paid on time every month. These people should be shut down. The customer service rep tried to blame the postal service and me for their own problems. This was the third time that I called with this issue and every time I call they have a new excuse. It was up to date the first time and they had no explai=nation, it was up to date the second time and their excuse was that their two computer systems don't talk to one another so they would receive the payme... read more

Eric C's profile image
Eric C 
2 years ago

After applying for HELOC and being approved and waiting for the entire process going thru appraisal, provided all documentation that was requested and being told that closing would be in the next week we get an phone call from local branch saying off there is a lien on your home we can’t do the loan sorry. This so called lien is an expired mechanic lien that is no good. I spoke with several attorneys regarding the lien and everyone said it’s a non issue. My frustration was that I waited nearly 2 months to find out they didn’... read more

Joyce S's profile image
Joyce S 
2 years ago

Today I was treated rude by customer service. They have you talk to one person and then another. All they do is transfer you and no one actually helps!! 

Ninuca's profile image
Ninuca 
2 years ago

Worthless bank. I guess the way I had to open my account should be a red flag, but I assumed it was just a local branch, where bankers yawning and fixing their nails while there is a line of customers. Then there was some ‘unsolvable’ technical issue, that delayed opening an account. The banker promised to call me once fixed. Waited 5 business day, no call. Went to brunch, surprise, nobody even tried to do something, I guess there is no value in a new customers. So I left and resolved the error after numerous calls and not v... read more

Frequently asked questions about Regions Bank

How is Regions Bank rated?

Regions Bank has a 2.8 star rating with 472 reviews. 

When is Regions Bank open?

Regions Bank is closed now. It will open tomorrow at 9:00 a.m. 

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