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Regions Bank

2.8

About this business

Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more

Location details

1701 Lee St, Rogersville, AL, 35652, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8472 reviews
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Alfred Z's profile image
Alfred Z 
a year ago

09/2023 - This is the dumbest and most confused bank I've ever dealt with. One customer service department says business accounts cannot use Zelle, while another customer service department says the opposite. I've already sent money via Zelle, so I know it works. However, their online platform is so disjointed and confusing. And if you make a mistake, your profile gets locked. Then when you call, they don't know what to do. I went through 3 people before my profile was unlocked. This is ridiculous!! 

Linda A's profile image
Linda A 
a year ago

It should be zero stars. My mom passed away and I have given them 2 copies of the death certificates and they have been given me the run around. I have and my lawyer gave them paperwork showing I am the executive of the estate and they still won't give us any information. This is the worst bank ever!! They should be shut down. They told my lawyer that my mom signed a check to cash it out last month and my mom passed away back in January 2023. One if the reps told my lawyer he has all the paperwork it is just sitting on his d... read more

Shawntel N's profile image
Shawntel N 
a year ago

My senior citizen mother was physically assaulted and insulted at your ***************************** location in *********. For being a person of color with a wealthy uncle! She will not have a job when Im finished. She and her staff are bigots and idiots! I have video and will not stop until she is arrested and fired! 

Daniel L's profile image
Daniel L 
a year ago

No contact via email or text yet reported to the credit bureau that payment was not made. Resulted in 87 point drop 

Jessica D's profile image
Jessica D 
a year ago

This bank is trash! Went in to talk to someone about the atm machine bc the machine took my card. The manager wouldnt even help. She turned her back while I was talking and shut the door in my face. She she be fired! Absolutely the most disgusting display of behavior Ive ever experienced from anyone. 

Jessica W's profile image
Jessica W 
a year ago

S**** this bank , Im homeless and have no money at all for my three kids because of this bank , Im going to the media because I cant take this anymore , they are holding A LARGE AMOUNT OF MY MONEY And if I dont get my money by the date they said I would be able to I will be going to the media 

Jeffrey H's profile image
Jeffrey H 
a year ago

Do not help and cannot advise help Ignorant Bank.We were given advise we did not need pertaining to the canceling of a business card because of "so called" fraudulent activity which was a ****** play charge! Shut the card down for two weeks while we waited on their DEAD ****** to send us a new one which when it arrived could not be activated because it was not recognized!!!Their is SO MANY LAME uncommunicating team workers going on with regions they are helpless!! Never open for the working person, NEVER online after working... read more

Wayne B's profile image
Wayne B 
a year ago

In March i filed our IRS Tax info electronically. We were due a several thousand dollar refund. I included an incorrect checking account number--my error. In late April we had not received any reimbursement nor other response from IRS. I contacted IRS and was told to be patient. If my $ went to the wrong account # it would be normal practice for the bank to return the money transfer and IRS would advise and send us a paper check. In **** i contacted IRS and was told that my refund had been accepted by Regions Bank. I was tol... read more

Jennifer M's profile image
Jennifer M 
a year ago

NO stars. *********** is not customer friendly. They do not support the best interest of the customers needs. I started a new job, received a paper check before the the direct deposit begins. I deposited the paper check via mobile banking only to learn that Regions was holding the check for 7 BUSINESS days. I am a school teacher working for a well known company, I understand some holding as a caution but not releasing any of my money and holding for 7 BUSINESS days is poor customer service. I do not recommend this bank. 

Frequently asked questions about Regions Bank

How is Regions Bank rated?

Regions Bank has a 2.8 star rating with 472 reviews. 

When is Regions Bank open?

Regions Bank is closed now. It will open tomorrow at 9:00 a.m. 

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