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Regions Bank
- Finance
- Rogersville, AL
About this business
Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more
Location details
1701 Lee St, Rogersville, AL, 35652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been waiting now on hold without talking to a single person for 2hrs and 51 minutes to have my card turned back on after I made a purchase. I received an email saying the purchase I made was suspicious and that my card is now blocked and to call 1855******* (BBB wont let me put the phone number) to talk to them before I will have access to MY funds. This has got to be illegal in some way. Still waiting going on three hours now. I'm hungry and want to pay for my food but cannot. Customer reviews should have an impact on ... read more
Very easy and streamlined process that couldn't have been any easier.
Business response:
Our goal is 100% customer satisfaction, and we are pleased to know when we have achieved that with our borrowers. EnerBank USA appreciates your business, thank you for your positive feedback!
I asked EnerBank 6 times for a payoff amount to pay my loan off. They refuse to send me an email or the amount in a letter. Only through call. They also refuse to show any past payment in email or online like normal loans/banks. This company is shady and would never recommend business with them . I have asked them to contact me through their online service for 3 months an no one has reached out. STAY AWAY!!!
Business response:
We understand the convenience that an online viewing option will provide, and we are in the development stage of this process. We appreciate your patience as we work to provide the functionality that our borrowers want, while maintaining the security of all personal information. In the meantime, if you need a payoff quote or payment history, we can provide that. Please feel free to contact us at 888-390-1220 to request this from one of our Customer Service representatives. Our representatives are available Monday through Fri... read more
Where do I even begin.. Well we started our home loan process beginning of April with a loan officer by the name of Deborah. We got approved and we were turning in all necessary documents. There were several times I had to resend documents because Debbie said she had lost them. There are also a few times that he got me confused with other customers. She emailed me once telling me my credit score was too low even though we had already been through my credit score being great. She was not very responsive, tuck weeks to get bac... read more
Very flexible and business think staff. After closing on the lease, another situation came up where I needed another piece of equipment. One phone call and Eric agreed to add it to my eating lease. *****
Business response:
Thanks! We are dedicated to fast and flexible financing and happy to help with your future equipment needs.
Customer service is horrible! No one answers the phone. You can not access payoff online. Will never use them again
Business response:
We strive for excellent customer service and apologize that your experience was less than that. We have experienced increased call volumes due to COVID 19 and are working to hire and train more employees. Please visit enerbank.com/feedback to submit your payoff quote request.
They are very easy to work with. Prompt professional customer service.
EnerBank is the ONLY financial institution I know of that will give me 12 months to repay my loan interest-free.
Business response:
Thank you for your business. We hope you enjoy your new home improvement project.
The job was done quickly, and efficiently. My yard was cleaned up very well. Workers and management were professional and accommodating. Finished product looked great!
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 474 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open tomorrow at 9:00 a.m.
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