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Regions Bank
- Finance
- Rogersville, AL
About this business
Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more
Location details
1701 Lee St, Rogersville, AL, 35652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a mortgage with this bank and ask them for a refinancing rate. They were 58s of a percent higher than another lender so we elected to use the other lender. Regions was paid off in full on 5/16/2020 and as of 7/16/2020 we have yet to receive the refund of funds in our escrow account. If you are considering using these company think again.
I would like to thank Cody ****** from Acentium Capital for helping me with financing my trailer. Cody is awesome, why? Because he always answers very quickly to emails or phone calls. He had all my paperwork ready for signatures without me doubting about rates or hidden fees. Awesome company and awesome team that Acentium has. Thank you from ****** in San Diego, Ca.
Business response:
The Team greatly appreciates your kind review and looks forward to working with you again.
Very happy with our decision to use Ascentium. Smooth process and fast turn around.
Business response:
We greatly value your trust and feedback and are happy to assist.
Website is awful. Over three years have rarely gotten a person when calling.Always gave up holding. I now only owe them what I believe is $104.87 but since I can't get anyone on the phone, will set up LAST payment of $106.00 unless they answer my online request. Sent them an online request several months ago and they never replied. I recently had new heater installed and the contractor said they now deal with another company. That was good news.
Best service from a financial institution. Customers friendly, easy to work with, grate communications, and easy payment options.
Business response:
We appreciate your glowing review. We hope you enjoy your new home improvement project.
We got a loan to do a bathroom remodel. All was good in the beginning. A couple of things to know their website is very basic and simple. You cannot look up your balance all you can do is make a payment. When I called to make a principal payment their reply was we don't take principal payments. They were very rude on the phone when I asked why they couldn't take a principal payment they did not really have a reason, they just said they could not take them. I was like what? How can you not take a principal payment? Still no a... read more
Business response:
Thank you for reaching out to EnerBank in regard to your concerns. EnerBank strives for excellent customer service and apologizes your experience was less than that. In reference to your concerns regarding principal payments we hope to clear any confusion. Interest accrues on a daily basis and payments are applied interest first then principal as outline in your Note and Disclosure. If you have satisfied the interest that has accrued to date any additional payments made on that date will go directly to principal. Please feel... read more
Regions bank has no understanding on how to retain customers. They are always ready to make customers suffer from their lack of personnel to handle requests and lack systems to manage customer accounts. Never bank with them!!!
Customer Service was awesome. They answered all my questions.. I will recommend them to other people.
Business response:
Thank you for your glowing review. We appreciate your business!
Preston location in Dallas. Employees where unprofessional and rude. I'll never bank here and I will tell 10000 people.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 474 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open tomorrow at 9:00 a.m.
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