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Regions Bank
- Finance
- Rogersville, AL
About this business
Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more
Location details
1701 Lee St, Rogersville, AL, 35652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If it was possible to give zero stars that is what I would give. I will never again try to do business with Enerbank. They state that their "policy says" that they cannot work with condo associations, that they can only lend to single owners and for work on single units. They told me originally that it was because they do not want to "give anything free" to the other condo units, so they only work with individual condo owners or building owners, so they cannot finance any common element repairs.
Business response:
I'm sorry to hear that your experience with our company has been unpleasant. Your feedback is important and helps us to look for ways to better improve our customer service. All of our loans must have a homeowner on the loan. When an individual has a co-op, the real estate isn't personally owned, but rather shares are owned in the corporation who's asset is the property. We appreciate your interest in EnerBank and wish you the best in finding an institution that will assist in financing your home improvement project
Does not process payments on time & poor customer service! Within the past 10 months that I've had my loan I have made payments over the minimum amount which has pushed back my due date each time. I always mail my payments 10 days in advance of the due date for all bills. I have bills due all over the country and never once have I had a problem with payments being received on time. Often they are received within a few days sometimes 5-6 days but it never takes 10 days and I can always see where payments have cleared the bank... read more
Business response:
Thank you for contacting us regarding you concerns. As you mentioned, we do process payments within 24-48 of receipt. If you need further reassurance you can send your check certified mail or make a payment online at payments.enerbank.com. We strive for excellent customer service and apologize your experience was less than that.
Working with Mark *******has been extremely professional while a personal relationship developed! That’s what I call a great company. Plan on doing many more transactions
Business response:
Thanks for your positive feedback. We are dedicated to personalized service to suite unique business needs and look forward to working with you again.
We have 3 different loans with Ascentium and each time the need was different, but the service and ease of doing business with them remained the same, always stellar.
Business response:
WeÂ’re thrilled to hear about your seamless financing experiences! Let us know how we can continue to assist moving forward.
Very professional and fast working. Started the process on a Friday and by the following Friday at the equipment sitting in my yard. Will be coming back again when I'm ready for my next truck.
Business response:
The team greatly appreciates your kind words! WeÂ’re glad we met your business needs and ready to assist with your next vehicle.
Quick and easy, great team to work with, very professional.
Business response:
Thanks for sharing your comments about your experience!
easy to work with and fast service. Would go back to them again in the future.
Business response:
Thank you for your review. We appreciate your business and hope you enjoy your new home improvement project.
I have spoken with associates at EnerBank on three different occasions. The customer service is AMAZING!!
Business response:
We appreciate your business and your glowing review! We hope you enjoy your new home improvement project.
This is a serious and very professional company. Straight forward finance assistance that takes care of your needs. WeÂ’re happy to be working with Ascentium.
Business response:
WeÂ’re so thankful for your kind feedback. The team is here to help when you need us.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 474 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open tomorrow at 9:00 a.m.
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