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Regions Bank
- Finance
- Rogersville, AL
About this business
Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more
Location details
1701 Lee St, Rogersville, AL, 35652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have taken out a Loan from Enerbank through my Contractor here in PA in Aug 2020...My 1st invoice said 1st payment due Nov 2020 Realizing All loans acrue Interest from the time they are Recieved I made 3 Payments and None of the Next 3 Invoices Reflected any of those payments, There is No way to see your Account on Their Website which once you establish a Link to see your acct is Rejected when attempting to enter User and Password Info which then asks for your email to recover either and then the Screen comes right back to... read more
Business response:
We are sorry your experience with the Bank has not been positive thus far. We are concerned you haven't received the monthly statements that are mailed. Please call our Customer Service team at (888) 390-1220 to verify the address we have on record is correct and to request a copy of your payment history. As you mentioned, you can also visit enerbank.com/feedback to get in touch with us and we will respond within 24 hours.
I am now wondering how the BBB gave this company an A+ rating. I can't make extra payments online, I never see any record of how the extra payments were applied to the loan or what the payoff amount is. It's like you're gonna be paying interest no matter how many payments you make a month. I would not recommend this company to anyone. I agreed to pay a certain amount for the work I had done. If it goes to full term I'll probably pay far more than what I agreed too. I never knew about interest accruing everyday when I signed ... read more
Business response:
Thank you for contacting us regarding your concerns. We encourage you to call our Customer Service team at 888-390-1220 to clear up any confusion regarding your loan terms and experience with the Bank. Please note, you can make extra payments online. If the accrued interest to date is satisfied, the remaining amount of your payment will go towards the principal. We also send a monthly statement showing the payments received and how they were applied to principal and interest. You can also contact our Customer Service team to... read more
Well, they did give us a loan for a $17,000 part on our truck. Problem is, they then put a lein on the title to our truck, when we had collateral and both their contract and their policy is that only loans of $25,000 or more will initiate a lien. ThatÂ’s the first thing. Second thing is, after paying off the loan they never did give us the title or sign off on the lein. Now, years later comes the third issue. Third thing is, we only found out there was a lein on the truck when we went to sell it. Ok, so we called and managed... read more
Business response:
Dear BBB Team, We have reached out to the customer and expressed our sincere apology. The Agreement signed by Mr. **** ***** specifies that the customer grants us a security interest in the collateral to secure their obligation under the Equipment Finance Agreement. The Collateral includes a schedule A, which is the original vendor’s invoice, and which includes the related vehicle information. The customer also sent us the title and Power Of Attorney’s authorizing us to place the lien before paying the vendor’s invoi... read more
Even after two months the company admitted to loosing my order, Regions would not issue a refund. Walmart got involved & ordered the company to refund the money. Do Not Depend on Regions Card Services.
Literally impossible to make an online payment, as they tell you ONLY internet explorer works for their payment site, which it doesn't. Worst customer operability I have ever seen :(
Business response:
We are sorry to hear you've had difficulty making an online payment. Our payment website is up and running. Please call our Customer Service team at 888.390.1220 to trouble shoot any technical issues you may have.
I have immaculate credit and so I made the mistake of ASSUMING that getting a loan with this company (through a roofing contractor) I would have had decent terms and a decent interest rate. I'LL NEVER MAKE THAT MISTAKE AGAIN. Do yourself a favor and save yourself thousands if not tens of thousands of dollars and work with your personal bank. And of course the fact that they provide no documentation of transactional history for your account (unless you call, wait on hold for 20+ minutes, and request it by fax or mail). It's p... read more
Business response:
Thank you for providing your feedback. We're sorry to hear your experience has been unpleasant. You can also request a payment history by visiting enerbank.com/feedback rather than calling in. Also, payments made online are posted same day and are not delayed until the due date. Please call our Customer Service team at 888.390.1220 to review your payment history.
They were fast, transparent, easy to sign. I recommend this company to everyone.
Business response:
Thanks for the great feedback and recommendation!
The entire process from application to installation was fast and efficient. I decided on a 3 year lease but decided to do the payoff in two months. I was pleased they honored their word and did not charge an early pay-off penalty.
Business response:
We really appreciate the positive review and are here to assist with your future business financing needs.
As already written, ZERO stars would be the rating for this group of shady characters. Called THREE times for customer service and NEVER got a reply. Even their direct phone numbers don't have voice mail. That should tell you something. Even though it's YOUR money and your credit that will be slammed, their allegiance is 100% to the contractors - never you. There are a few positive reviews, but considering the tidal wave of bad ones, I suspect those reviews are actually fake. If previous comments from other victims like "unf... read more
Business response:
Thank you for taking the time to provide this feedback. Your review helps our company work on ways to improve our overall customer experience. Please feel free to contact our Customer Service department at 888-390-1220 or enerbank.com/feedback with any further questions or concerns you may have, and we'd be more than happy to help.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 474 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open tomorrow at 9:00 a.m.
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