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Regions Bank
- Finance
- Rogersville, AL
About this business
Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more
Location details
1701 Lee St, Rogersville, AL, 35652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jacob from your institution called me because I left a message for someone to contact me regarding a dispute in an error report in my credit report. When Enerbank initiated a pull of my credit report, Enerbank entered the wrong address. How I discovered it? JPM Chase bank pulled my credit report as well, and they found an entry and questioned me about an address in which I do not know about. JPM Chase told me to contact their Credit bureau. I called and they told me to contact Experian. Calling Experian: I called Experian an... read more
Business response:
Thank you for contacting us regarding your concerns. Our Customer Service team has been notified of your requests regarding your address and credit report. Additionally, the Bank has attempted to contact you multiple times to discuss your address without success. Please contact our Customer Service team at 888.399.1220 to make the requested changes to your account. Once the address is updated, the new address will be reported to the credit bureau.
The whole application and approval was a very smooth and easy process.
Business response:
We appreciate your business! Thank you for your positive feedback.
Customers' Service was very friendly and helpful. Also, the process of getting a loan was easy and convenient.
Business response:
Thank you for the feedback! We're proud to do business with you.
Offered 0% financing on a project that it took a year to complete with Kitchen & Bath Decor, asked if year could be extended due to this. Not only was the answer a quick no, but the rate changed to 18.58%. I never knew what my balance was, nor was it included on any paper/e- statement. Never made a late payment, and I have very good credit history, but dealing with them during my project and after was disappointing. In many ways I felt taken advantage of by the vendor and the bank. Kitchen &Bath Decor got 16,000 plus from En... read more
I have very good credit and payment history. I attempted to apply for the 12-Mo Same-As-Cash Loan and was prompted to contact the lending department because "they had a few more questions". The representative accessed my case and informed me that it was denied. It threw me off because I have a really good credit score. So I proceeded to ask the representative what was the Bank's score requirement and she responded by saying that they are unable to provide that information??? I'm wondering if they denied me for another reason... read more
Business response:
Thank you for contacting us. A review of our records indicates a complaint was filed regarding this project over a year ago. The Bank reviewed the project and helped facilitate communication between both parties until an amicable resolution was reached. Upon further review it appears the loan type applied for and accepted by the Borrower was a 12-Mo Same-As-Cash Advance Loan. The 12-Mo Sam-As-Cash period starts the day the funds are disbursed, which for this loan type is typically before the work starts. Therefore, the Same-... read more
Simple procedure and great follow through. They answered all questions in timely manner.
Business response:
We're pleased to hear this was your experience. We hope you enjoy your new home improvement project for years to come!
If I could give Regions 0 stars, I would. When I moved to Alabama from my hometown, my credit union wasn't available so I decided to go with Regions since they were conveniently located pretty much everywhere. As a college student working 2 jobs and taking full hours, I don't have a lot of extra free money. This month alone I have been charged over $300 in overdraft fees, multiple were when my card was locked when I knew my balance was getting low to avoid charges, and multiple for charges that did not make my balance go neg... read more
Very easy to pay for this bill and 0% interest for 2 years is fantastic!
Business response:
Thank you for your feedback! We appreciate your business.
Wish to acknowledge the exceptional quality of Customer Services rendered by each representatives I interacted with. They most definitely posse the stellar skills and talent when it comes to providing that superior Customer Services at it's finest.
Business response:
Thank you for your fine review! We hope the loan helped you to create the home of your dreams. Thank you for your business!
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 472 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open at 9:00 a.m.
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