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Regions Bank
- Finance
- Rogersville, AL
About this business
Looking for a bank in Rogersville, AL? The Lauderdale branch is located at the corner of Lee Street and Patton Street, near Graceland Park in Lauderdale County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Region... read more
Location details
1701 Lee St, Rogersville, AL, 35652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I chose EnerBank because our heating dealer gave us the choice of a number of companies and I am glad I chose them.
EnerBank has very unreasonable daily interest that they charge customers. In our case, my elderly mother who financed a walk-in tub. Please read the fine print. They charge interest by the day, it's worse than a credit card. Ask questions before allowing them to finance something for an elderly person.
Business response:
We appreciate your feedback and are sorry to hear it was not clear the interest accrued daily. All of our loans accrue daily simple interest. Please feel free to contact our Customer Service Team at 888.390.1220 and they can walk you through how much interest is accruing on a daily basis based on the outstanding principal balance.
Enerbank is legitimately the WORST lender I've ever used. The online portal to access account info and make payments is laughable; it's impossible to see the current balance, gives no ability to close an account, and they intentionally leave off ANY contact info to get help. I can't even email anyone - I had to resort to sending a message via their webpage and now hope that someone in this subpar organization actually responds to my web inquiry and offers assistance. I unequivocally urge customers to NEVER use Enerbank. Cust... read more
Card got hacked showing charges from best buy. Regions sent me a new card and three days later I get charged by best buy again. I might could see it happening if I shop at best buy but I don't. They also don't care if you want over draft or not. I have put no overdraft protection and still keep getting charges for it. Regions is only good for taking your money stay away
Lacking in technology, terrible customer service. No way to view any loan details online like payoff amount, balance, interest rate. You can only view your current amount due and make a payment. Forget trying to call. If you do you will be on hold for a minimum of 10 minutes. Once you get someone on the phone, expect someone with little knowledge of the way the loan is structured and with no goal to be helpful. Responses are curt and dismissive. Very disappointing and will not use them again.
Business response:
While we strive for excellent customer service, we are sorry to hear this was not your experience. We are working to improve our online portal and appreciate your patience. Please feel free to also contact us by submitting your questions to enerbank.com/feedback rather than call our Customer Service line.
Our project could not have happened without the financial flexibility offered by Enerbank to finance our entire project! Great to work with over the phone and great rates! Funding was in place before work began and Enerbank followed up before project was completed to ensure everything was going to my satisfaction. Highly recommended !
Business response:
We're proud to be a part of making your home improvement happen. Thank you for your feedback and business!
I was called that my mortgage payment needed to increase. We found out that I had to contact the prior home owners insurance company and submitted a check . I was told that after the check submission we would be back to normal payments . I started to receive calls grain regions that my payments have increased ... I spoke with the team and explained what was discussed around august ... she told me that they accidentally submitted the check to principle they will just need to reverse the payment do an analysis and everything s... read more
Everyone we spoke to was always very helpful and supportive. It was actually a pleasure dealing with their company. Their customer support is absolutely wonderful!
Business response:
Thank you for your glowing review! We appreciate your business.
Like the invoice. Everything is very clear and your representatives answered my questions with courtesy.
Business response:
Thank you! We appreciate your feedback.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 472 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open at 9:00 a.m.
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