Regions Bank

hamza m. 

on BBB

4 years ago

I was harassed by one of the tellers. They did nothing as all. Management is in love with the women there so he supported her. 

Roger 

on BBB

4 years ago

I had an issue with the website payment method (first payment), but with the assistance of Lindy was able to get everything going well. Many thanks! 

Allison G 

on BBB

4 years ago

AVOID these scammers. As with previous reviews, I found it unacceptable that you never get an updated balance to see what you owe. The website will show your payments but never an updated balance. The website is a joke. Any information that I requested was to be sent by mail. I couldn't even get an update through email, The customer service rep talked in circles and wouldn't directly answer my question about receiving my final payment. Again, I could request a payoff statement by mail that would arrive a month after my loan ... read more

Bill M. 

on BBB

4 years ago

Stupid policies. When I opened my account, I deposited a $32,000 escrow check. Regions held my money for almost a month. When I transferred my money from my checking to savings, Regions locked my account. Took 3 days and multiple trips to the branch to unlock my account. The last straw was Regions locked my account because I used their BillPay service to pay Chase Bank. This time it took over a week and multiple trips to the branch to unlock my account. I average a lot of money each month in transactions and this is how they... read more

Anthony D 

on BBB

4 years ago

I have used your bank before. Each time, I have been well taken care of. 

DEENA S 

on BBB

4 years ago

I have been unable to login to my Regions bank account since Feb 8th with no success. I've gone through multiple calls with their helpdesk & to the branch 4-5 times. Still no results. No one tries to call me back after the disconnections & I cannot reach the branch office. I get a recorded message that tells me the Verizon customer I'm trying to reach is unavailable. Unavailable. This is what you get with Regions bank. Unavailable. 

Anton M 

on BBB

4 years ago

We had some unexpected electrical problems and needed somebody to fix it. The company we hired ones before recommended EnerBank. Since we needed a loan for the necessary work, it was a good idea. The process was kind of easy, some smaller problems with the documents. We can recommend EnerBank for that type of loan. 

Edwin B 

on BBB

4 years ago

Bank still charges you to view your balance at an ATM. In fact, you're looking at a $3.00 charge every time you use your ATM card, even at WAWA. They promise "to exceed customer service expectations and provide a positive customer experience" but they still represent the old ways of banking back in the 90's. 

Greg R 

on BBB

4 years ago

Regions cut my online Banking down. Spent a total of six Hours on the Phone. Mostly on hold, made one Trip to a Regions Bank. It's been 12 Days and still not able to log on to Account. Unbelievable