Regions Bank

Nadia C 

on BBB

3 years ago

Branches close at 4:30, the ones that are left anyway. Poor customer service. I made a deposit 24 hours ago and I still don't have access to money. Personally with all of the increases happening all over the country, you guys need to make changes. Not only are so many regions branches shutting down.. it is very difficult to get the money that is mine. I have suffered OD fees due to the branch near me shutting down. ATM's not cashing checks. I feel like I am being robbed. Corporate and local branches do not communicate. I hav... read more

Lauren C 

on BBB

3 years ago

I’ve had this bank for years. I am so disappointed with their processes. PLEASE READ: Apparently when your account reaches “0” whether it’s your checking or savings…. They close your account without telling you!! I had a saving account that didn’t have any requirements. The account had been at “0” for two months. The the app allowed me to do a transfer into my savings account on a Saturday. On Tuesday I wanted to transfer funds from my savings back to my checking and it wouldn’t allow me to do it. This is when I found out th... read more

Valerie V 

on BBB

3 years ago

Enerbank made the online application process smooth and easy. Months after my first loan approval we changed vendors and I was able to borrow a bit more. Their customer service reps were extremely helpful and polite, as CS reps should be. The whole experience was relatively stress-free. I highly recommend Enerbank for you home improvement needs! 

Tiffanie D 

on BBB

3 years ago

Worst bank, they hold your money and won’t let you access it for weeks. I deposited a check and 9 days later they froze all my accounts even though it was verified that the check had cleared the other bank five days prior. Poor customer service. Arnold at the St. Petersburg Florida branch used the Lords name against during his rant. I will never recommend this bank. 

Doug H 

on BBB

3 years ago

Very easy process filled out application within seconds I was approved they offered 0% great. 

Aimee P 

on BBB

3 years ago

Process for getting financing for my home improvements was very easy. Customer service was polite and helpful. 

Elaine S 

on BBB

3 years ago

This was a very efficient, seamless process. Approval took only a few seconds 

John K 

on BBB

3 years ago

I enjoyed working with Enerbank and the people were very friendly and helpful. 

Jeffrey N 

on BBB

3 years ago

Do yourself a favor and make sure that you pay as you go when the same as cash day is up. I tried to pay in a lump sum and did not have the full amount of the loan in front of me. Got slapped with the interest of the full year after paying 98% of the loan. No sympathy from the company or representatives when the majority of the loan was payed a month after. I spaced the date because it was a same as cash loan. Just payed an extra *****on a small loan that was used to replace windows on my home. Not a fan of the customer serv... read more