Regions Bank

Dani 

on BBB

3 years ago

Banked for years but now I’m done. Customer service is rude and unhelpful. No one knows anything, you constantly get transferred around, you go to a local branch they don’t have the access to help with your account l, you go online spend hours on hold and getting transferred. I had a loan asked for a little more was denied yet ended up with 2 loans accepted. Just to end up with none and having to finance through a dealership because I was lied to. I was told closing documents were ready to sign at my selected branch get ther... read more

Thomas B 

on BBB

3 years ago

I went to Regions Banks 351 Hughes Road, Madison AL 35758 around 12:25pm on 06/30/2022 to drive-through teller window to make a withdrawal from account, A white exterior Buick SUV (1st teller line) pull up at the same time that i (2nd teller line) pulled to the Bank Drive-Thru Teller lines out of the three. After the individual that was in first bank teller line and I was in the second bank teller line, then an individual pulled up in the third teller line. The Regions Bank Teller employee Ms. Uzma K**** acknowledge us and s... read more

lauren P 

on BBB

3 years ago

I tried twice to close my account with this company at this branch because of all the issues I have had with it. The first time I tried to close my account over the phone and was told it was done. Come to find out it was not. I decided to go into the bank and close it I was assured it was closed I even got "documentation" I week later I received an email about reordering a new card. I called a different branch store and asked if it was closed he told me it was not. My account was still very much open. I am now having to take... read more

Linda G 

on BBB

3 years ago

Very Satisfied from the beginning to the end of the loan transaction. 

Jerome C 

on BBB

3 years ago

Works for me and my family Smooth transition Wonderful day 

Larry M 

on BBB

3 years ago

They are a great option for home improvements when you don’t have the cash same as cash 0% interest make monthly payments 

James W 

on BBB

3 years ago

I entered the Cedartown, Ga branch today, after receiving my long awaited disability and back pay. Only to be treated like my money was not welcome there. I asked to open a checking account and Patricia W******* , who works there, looked at another lady who works there, and said I am not going to do it. To which the other lady responded, neither am I. This was not at closing time and there were only three customers in the bank excluding myself. At that point I was embarrassed and humiliated and told them thank you anyway and... read more

William C 

on BBB

3 years ago

Service was very quick and easy. Speaking with representative was also enjoyable. 

Steve W 

on BBB

3 years ago

Excellent customer experience. Very easy application processing, Quick turn around on the approval process and funding.