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Regen Renewables
- Contractors
- Daventry
About this business
Location details
Unit 8, Manor Business Park, Grants Hill Way, Manor Business Park, Grants Hill Way, Woodford Halse, Daventry, NN11 3UB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The sell is good, although some of the information was incorrect, but has subsequently been rectified. The engineers are good and are well versed in the product. Sadly, the back up and customer service is appalling. Phone calls and emails are ignored or not responded to in any kind of timely manner.
Installation was done Jan 10 2025 they were very good and it was done really well, unfortunately around 18 February 3 if our radiator valves started to leak it took me a phone call and 3 emails before I got any acnolagement from them and someone actually came on February 28 and tightened up valves, everything was fine. Then by April 14 I noticed a radiator leaking again, contacted them at 9am by email 16 April but no reply by end of day. Thier customer service is absolutely shocking.
I am a retired engineer and had been considering changing our reliable but inefficient 1960's cast iron Glow Worm boiler for many months. I approached three different companies who all came and conducted surveys. I had a number of technical queries arising from the quotes received, but only Regen Renewables answered my queries and visited to both answer the queries and make small changes to the design. It should be stated that the survey and installation were all carried out by experienced and competent engineers who overcam... read more
The purchase of our Air Source Heat Pump was excellent from the initial consultation to the finished installation. Each staff member we encountered was friendly, knowledgeable and alleviated any anxieties about the big change to heating our house. The survey was excellent and we received a fully detailed drawing and document of the planned installation.The team of installers worked hard giving respect to our home and leaving it clean and tidy with excellent workmanship. At the end a clear explanation was given on managing th... read more
End to end process of inspection to installation was seamless, polite and efficient. So far the system is providing a very cosy house. Only issue was that we were told in the sales discussion that we would not be without heating overnight, which proved not to be true. Not a major issue in the event but the only reason for not giving 5 stars
Frequently asked questions about Regen Renewables
How is Regen Renewables rated?
Regen Renewables has a 4.4 star rating with 30 reviews.
When is Regen Renewables open?
Regen Renewables is closed now. It will open at 9:00 a.m.
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