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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Everyone was wonderful from salesman David to Manager Fred to Stan Da Man in finance. Definitely a great experience . I recommend Regal Kia to anyone shopping for a vehicle
Business response:
Thank you & Congrats on your new KIA!
When first arrived in Service Dept, it took at least 5 min to acknowledge me. It takes a second to welcome people-no matter how busy. Secondly, I called prior to going because I wasn't sure if I needed appt. I was told to come right in- I had a nail in my tire. I get there and was told by Mario it would take at least 4 hours and he asked it that was ok. I responded that it was a plug-no that isn't acceptable. It took a little over an hour which didn't seem bad because I ran into Orlando -best car salesman in my book!! And he... read more
Business response:
The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving. p.s. We think Orlando is pretty great too!
Service was great! The folks at Regal take tremendous care of your vehicle, and the customer service is second to none, very happy customer. Will be back!
Business response:
We look forward to seeing you next time :)
Service was great! The folks at Regal take tremendous care of your vehicle, and the customer service is second to none, very happy customer. Will be back!
Business response:
We look forward to seeing you next time :)
Easy and fast experience. Got the price to where we needed it on the phone. Went in to test drive and picked up the car a few days later.
Business response:
Thank you & congrats on your new KIA!
When first arrived in Service Dept, it took at least 5 min to acknowledge me. It takes a second to welcome people-no matter how busy. Secondly, I called prior to going because I wasn't sure if I needed appt. I was told to come right in- I had a nail in my tire. I get there and was told by Mario it would take at least 4 hours and he asked it that was ok. I responded that it was a plug-no that isn't acceptable. It took a little over an hour which didn't seem bad because I ran into Orlando -best car salesman in my book!! And he... read more
Business response:
The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving. p.s. We think Orlando is pretty great too!
Mario was top notch all the way! From working with me to getting me in at a time that was convenient, checking me in quickly and having the car done at the time promised. Thank you!
Business response:
Thanks for choosing Regal Kia
Mario was top notch all the way! From working with me to getting me in at a time that was convenient, checking me in quickly and having the car done at the time promised. Thank you!
Business response:
Thanks for choosing Regal Kia
Mario was top notch all the way! From working with me to getting me in at a time that was convenient, checking me in quickly and having the car done at the time promised. Thank you!
Business response:
Thanks for choosing Regal Kia
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 7:00 p.m.
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