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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was dissatisfied with the service. The rear door strut installation was done incorrectly and I had to drive 30 miles back to the dealership to get it corrected. In addition, the technician soiled the different areas of the car with grease.
Business response:
The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving, please email our Customer Service Manager your name and telephone number so we can access your records. Thank you, Alaina Southern Alaina.s@regallakeland.com
Very Welcoming! Roberto listened to what I was really looking for in a new car. He found the right fit for me. So was patient and knowledgeable, helping me feel comfortable with my New Kia!
Business response:
That's fantastic! congrats on your new KIA!
I was dissatisfied with the service. The rear door strut installation was done incorrectly and I had to drive 30 miles back to the dealership to get it corrected. In addition, the technician soiled the different areas of the car with grease.
Business response:
The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving, please email our Customer Service Manager your name and telephone number so we can access your records. Thank you, Alaina Southern Alaina.s@regallakeland.com
Very Welcoming! Roberto listened to what I was really looking for in a new car. He found the right fit for me. So was patient and knowledgeable, helping me feel comfortable with my New Kia!
Business response:
That's fantastic! congrats on your new KIA!
Very Welcoming! Roberto listened to what I was really looking for in a new car. He found the right fit for me. So was patient and knowledgeable, helping me feel comfortable with my New Kia!
Business response:
That's fantastic! congrats on your new KIA!
I was dissatisfied with the service. The rear door strut installation was done incorrectly and I had to drive 30 miles back to the dealership to get it corrected. In addition, the technician soiled the different areas of the car with grease.
Business response:
The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving, please email our Customer Service Manager your name and telephone number so we can access your records. Thank you, Alaina Southern Alaina.s@regallakeland.com
Everyone was wonderful from salesman David to Manager Fred to Stan Da Man in finance. Definitely a great experience . I recommend Regal Kia to anyone shopping for a vehicle
Business response:
Thank you & Congrats on your new KIA!
Orlando is a great salesman. The customer service we received was also very good. The dealership works with your budget to put you in the car you want. In a few hours you can drive off the lot in a new car!
Business response:
Thanks & congrats on your new KIA!
The Best customer service ever. Always polite and willing to explain service purchased. I’ve never had a bad experience! I’ll always come here first
Business response:
Thanks for choosing Regal Kia! Can't wait to see you next time!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 7:00 p.m.
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