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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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Claire.dube's profile image
Claire.dube 
4 years ago

Orlando is a great salesman. The customer service we received was also very good. The dealership works with your budget to put you in the car you want. In a few hours you can drive off the lot in a new car! 

Business response:

Thanks & congrats on your new KIA! 

ELLY's profile image
ELLY 
4 years ago

Everyone was wonderful from salesman David to Manager Fred to Stan Da Man in finance. Definitely a great experience . I recommend Regal Kia to anyone shopping for a vehicle 

Business response:

Thank you & Congrats on your new KIA! 

no2's profile image
no2 
4 years ago

The Best customer service ever. Always polite and willing to explain service purchased. I’ve never had a bad experience! I’ll always come here first 

Business response:

Thanks for choosing Regal Kia! Can't wait to see you next time! 

gluciv344's profile image
gluciv344 
4 years ago

Easy and fast experience. Got the price to where we needed it on the phone. Went in to test drive and picked up the car a few days later. 

Business response:

Thank you & congrats on your new KIA! 

Zach C's profile image
Zach C 
4 years ago

Service was great! The folks at Regal take tremendous care of your vehicle, and the customer service is second to none, very happy customer. Will be back! 

Business response:

We look forward to seeing you next time :) 

Squinto's profile image
Squinto 
4 years ago

When first arrived in Service Dept, it took at least 5 min to acknowledge me. It takes a second to welcome people-no matter how busy. Secondly, I called prior to going because I wasn't sure if I needed appt. I was told to come right in- I had a nail in my tire. I get there and was told by Mario it would take at least 4 hours and he asked it that was ok. I responded that it was a plug-no that isn't acceptable. It took a little over an hour which didn't seem bad because I ran into Orlando -best car salesman in my book!! And he... read more

Business response:

The experience you've described doesn't live up to the high customer service standards that we set for ourselves and I can understand why you were frustrated. Thank you for bringing this to our attention so we can work on improving. p.s. We think Orlando is pretty great too! 

gluciv344's profile image
gluciv344 
4 years ago

Easy and fast experience. Got the price to where we needed it on the phone. Went in to test drive and picked up the car a few days later. 

Business response:

Thank you & congrats on your new KIA! 

no2's profile image
no2 
4 years ago

The Best customer service ever. Always polite and willing to explain service purchased. I’ve never had a bad experience! I’ll always come here first 

Business response:

Thanks for choosing Regal Kia! Can't wait to see you next time! 

Claire.dube's profile image
Claire.dube 
4 years ago

Orlando is a great salesman. The customer service we received was also very good. The dealership works with your budget to put you in the car you want. In a few hours you can drive off the lot in a new car! 

Business response:

Thanks & congrats on your new KIA! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 7:00 p.m. 

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