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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
I love her at Kia she is the best person in customer service care get everything you need done
Waited 1 week for part to fix check engine light issue, that didn’t fix it. Then they needed more time to figure out the problem and had car for a week without updating us or fixing anything. Told them we needed car to move by a certain date (3 weeks after original diagnosis). We called and they were to call back with an update- never did. We finally picked up car with it still having a problem.
Joshua and pablo were absolutely amazing people ! They made it happen and they had amazing customer service ! Would definitely go back and send people to them!
Not impressed with this group, they don’t value a persons time. The only reason I used them was it’s my mother’s car that she brought from them.
I get excellent treatment when I go in for service or to purchase a new vehicle.
Service was done correctly and timely Friendly customer service care and knowledgeable service people Expert services
Business response:
Thank you for choosing Regal. We’re glad to hear that you were satisfied with your experience.
The service department is great at regal Kia. Great experience every time I go there
Business response:
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you.
When my car was returned,it was parked back on line,as if it was being serviced for the first time that day.Then when I asked if I had to back out,the employee who returned my car,got back in my car,and backed out my car,but left it,in front of an incoming car...nearly causing me to back into a customer coming in for service
Business response:
Thank you for leaving a review. We’re so glad you were able to visit us at Regal.
Fast and efficient, fair price, quick service and friendly courtesy shuttle drivers Made my day!
Business response:
We hope to see you again!
Regal Lakeland has a 4.6 star rating with 13,014 reviews.
Regal Lakeland is open now. It will close at 7:00 p.m.
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