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Regal Lakeland

4.6

About this business

At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,014 reviews
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jasminelandy2nd's profile image
jasminelandy2nd 
a year ago

I love her at Kia she is the best person in customer service care get everything you need done 

lostover's profile image
a year ago

Waited 1 week for part to fix check engine light issue, that didn’t fix it. Then they needed more time to figure out the problem and had car for a week without updating us or fixing anything. Told them we needed car to move by a certain date (3 weeks after original diagnosis). We called and they were to call back with an update- never did. We finally picked up car with it still having a problem. 

Brianna.alonso's profile image
Brianna.alonso 
a year ago

Joshua and pablo were absolutely amazing people ! They made it happen and they had amazing customer service ! Would definitely go back and send people to them! 

thomas.weybright's profile image
thomas.weybright 
a year ago

Not impressed with this group, they don’t value a persons time. The only reason I used them was it’s my mother’s car that she brought from them. 

Cindymarcum's profile image
Cindymarcum 
a year ago

I get excellent treatment when I go in for service or to purchase a new vehicle. 

margaret.martinez.58726's profile image
margaret.martinez.58726 
a year ago

Service was done correctly and timely Friendly customer service care and knowledgeable service people Expert services 

Business response:

Thank you for choosing Regal. We’re glad to hear that you were satisfied with your experience. 

tazruleszat's profile image
tazruleszat 
a year ago

The service department is great at regal Kia. Great experience every time I go there 

Business response:

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. 

Armymp's profile image
a year ago

When my car was returned,it was parked back on line,as if it was being serviced for the first time that day.Then when I asked if I had to back out,the employee who returned my car,got back in my car,and backed out my car,but left it,in front of an incoming car...nearly causing me to back into a customer coming in for service 

Business response:

Thank you for leaving a review. We’re so glad you were able to visit us at Regal. 

akahelin3's profile image
akahelin3 
a year ago

Fast and efficient, fair price, quick service and friendly courtesy shuttle drivers Made my day! 

Business response:

We hope to see you again! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,014 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 7:00 p.m.  

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