This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Excellent customer service and little wait time for service. Will definitely return and drive an hour out of my way to return to this dealership.
Business response:
Thanks so much for sharing your experience with us.
Requested estimate for headlight that is out. Received email for several items including headlight and didn’t realize it. Sent a text back asking if that was the headlight repair? I never received anything back. I never spoke with the service advisor after the the initial greeting. No one came over to explain what was needed for all those repairs while I was sitting at the dealership. I only had the cashier walk up and tell me I was ready. A complete lack of customer service. Then Saturday I noticed a puddle of oil in my dri... read more
Business response:
I apologize on behalf of everyone at Regal. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Please accept my apologies on behalf of everyone on the team.
Requested estimate for headlight that is out. Received email for several items including headlight and didn’t realize it. Sent a text back asking if that was the headlight repair? I never received anything back. I never spoke with the service advisor after the the initial greeting. No one came over to explain what was needed for all those repairs while I was sitting at the dealership. I only had the cashier walk up and tell me I was ready. A complete lack of customer service. Then Saturday I noticed a puddle of oil in my dri... read more
Business response:
I apologize on behalf of everyone at Regal. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Please accept my apologies on behalf of everyone on the team.
Hi has great customer skill. Really easy to work with and friendly. He listens for what I needed.
Business response:
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.
Hi has great customer skill. Really easy to work with and friendly. He listens for what I needed.
Business response:
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.
Hi has great customer skill. Really easy to work with and friendly. He listens for what I needed.
Business response:
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.
Regal KIA and their salesmen , Greg Schmidt treated us with courtesy and respect through out our deal making to purchase our EV6 from Greg! His years of professionalism show immediately when talking with him. His knowledge of his product line is unmatched! When you ready to really be treated fairly, come see Greg and Regal KIA!!! Thank you again Greg!!!
Business response:
Thank you so much, Greg is a valuable member of our team. Congratulations on your purchase!
Regal KIA and their salesmen , Greg Schmidt treated us with courtesy and respect through out our deal making to purchase our EV6 from Greg! His years of professionalism show immediately when talking with him. His knowledge of his product line is unmatched! When you ready to really be treated fairly, come see Greg and Regal KIA!!! Thank you again Greg!!!
Business response:
Thank you so much, Greg is a valuable member of our team. Congratulations on your purchase!
Regal KIA and their salesmen , Greg Schmidt treated us with courtesy and respect through out our deal making to purchase our EV6 from Greg! His years of professionalism show immediately when talking with him. His knowledge of his product line is unmatched! When you ready to really be treated fairly, come see Greg and Regal KIA!!! Thank you again Greg!!!
Business response:
Thank you so much, Greg is a valuable member of our team. Congratulations on your purchase!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com