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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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HECTORDEHOYOS820's profile image
HECTORDEHOYOS820 
2 years ago

Excellent service godd welcoming nice staff like willy moreira and Ricky from finance they are do a great job 👍 

Business response:

Team Kia is top notch! 

Jerry Mills's profile image
Jerry Mills 
2 years ago

I have always had great service at Regal Kia. The employees are fast, efficient and friendly. 

Business response:

Thank you! 

Jhoffenden's profile image
Jhoffenden 
2 years ago

These people are liars they try to force me to sell my van by telling me it would cost 11,000.00 to fix my engine..Then after I refused. They trumped up storeing fees to get money and put the price so high so I wouldn't be able to get my van back..these people are scammers beware..They are so full of it!!!!!! I'm furious 

Business response:

We're sorry to hear that you didn't get the result you were hoping for during your visit and we apologize for not meeting your expectations. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss. 

HECTORDEHOYOS820's profile image
HECTORDEHOYOS820 
2 years ago

Excellent service godd welcoming nice staff like willy moreira and Ricky from finance they are do a great job 👍 

Business response:

Team Kia is top notch! 

Jerry Mills's profile image
Jerry Mills 
2 years ago

Always courteous and vary helpful. Very clean waiting area with refreshments and clean restrooms. I rate it 10 

Business response:

We appreciate you taking time to let us know about your experience. 

Jerry Mills's profile image
Jerry Mills 
2 years ago

I have always had great service at Regal Kia. The employees are fast, efficient and friendly. 

Business response:

Thank you! 

DGONZ74's profile image
DGONZ74 
2 years ago

Excellent customer service and little wait time for service. Will definitely return and drive an hour out of my way to return to this dealership. 

Business response:

Thanks so much for sharing your experience with us. 

zahnscott's profile image
zahnscott 
2 years ago

Requested estimate for headlight that is out. Received email for several items including headlight and didn’t realize it. Sent a text back asking if that was the headlight repair? I never received anything back. I never spoke with the service advisor after the the initial greeting. No one came over to explain what was needed for all those repairs while I was sitting at the dealership. I only had the cashier walk up and tell me I was ready. A complete lack of customer service. Then Saturday I noticed a puddle of oil in my dri... read more

Business response:

I apologize on behalf of everyone at Regal. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer. Please accept my apologies on behalf of everyone on the team. 

DGONZ74's profile image
DGONZ74 
2 years ago

Excellent customer service and little wait time for service. Will definitely return and drive an hour out of my way to return to this dealership. 

Business response:

Thanks so much for sharing your experience with us. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 8:00 p.m.  

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