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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
I had a very good sales rep. However, for the dealership I would not give them a five rating. I was told by the dealership and not my salesman that I would get a better rate once they send in the request of my rating. I received a very very poor interest rate even though I had an 834 credit rating.
Business response:
Thanks so much for sharing your experience with us.
Courteous, fast and friendly service department personnel. I like the fact they work with my schedule and I can get a ride home and then back to the service depot pickup my Kia Seltos.
This dealership is my favorite! I am always treated with respect and they have the best customer service! All I can say is they are excellent!!
I had an issue with my tpms info on the dash board. I had no appt, it was at the end on the day and I was going passed Regal Kia. They service guy looked at my carn told me what was wrong and walked over to the air pressure hose and filled my tires. Thank you Regal!
Misty is always so very good to get us scheduled. She is so very polite and thorough. The service department has been great too! Its been a pleasure bringing the car in as needed. Thank you Lakeland Kia ! Keep up the good work.
Kelsey is a valuable asset to your organization. She took care of my issue without hesitation. I was ready to give up on Kia with my terrible experience at two other Kia dealerships. Kelsey restored my confidence and she will be my go to for servicing my car.- Zury Cohen
The service department is the best, Brooke, Genies, Misty and especially Jonathan their all very helpful and friendly We just love them love
Kelsey went above and beyond her job description to help me service my Kia. I have never encountered a car dealership with an employee who was looking out for my best interest and to help save me money. Regal Kia has earned my business because of the actions and assistance I received from Kelsey. Thank you Kelsey. Linda Fox
Business response:
Kelsey went above and beyond her job description to help me service my Kia. I have never encountered a car dealership with an employee who was looking out for my best interest and to help save me money. Regal Kia has earned my business because of the actions and assistance I received from Kelsey. Thank you Kelsey. Linda Fox
He is great. Bought three cars for on him and will be doing it again. He always goes above and beyond to make you happy.
Regal Lakeland has a 4.6 star rating with 13,006 reviews.
Regal Lakeland is closed now. It will open at 7:30 a.m.
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