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Red Robin Gourmet Burgers

4.1

About this business

Location details

5000 Shelbyville Rd #1627, #1627, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,956 reviews
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Cheryl Carder's profile image
Cheryl Carder 
6 years ago

Our service was horrible, when our food finally came out it was cold and to top it off there was aluminum foil inside my sandwich! The manager did discount our bill but the server acted like it was no big deal! I will NOT return to this location 

Lynn McGarry's profile image
Lynn McGarry 
recommend  Recommended
7 years ago

I had one of the best burgers I have had in a long time! It was awesome! 

Gabrielle Nicole Kaelin's profile image
Gabrielle Nicole Kaelin 
7 years ago

I was there the evening of September 1st. Ordered the banzai burger and was literally brought out a hamburger patty on a plate by the food runner. No bun. Never have I ever ordered from here before (or any burger joint anywhere) and received a burger patty lying on a plate and not on a bun. The food runner then looked at my like I had 2 heads when I was asked where the bun was? And suggested to me a piece of lettuce to wrap it in? I said no, I want a bun and they did reluctantly bring me out a bun, making me construct the bu... read more

Amy Carlyle-Blanton's profile image
Amy Carlyle-Blanton 
7 years ago

My boyfriend and I were there yesterday evening for dinner. Food was delicious! However, and I'm not one to complain but the service was horrible! Our waiter never stopped by after delivering our food to see how everything was. After my boyfriend sat there for 10 minutes with an empty glass and wanted more of the "bottomless fries", I finally had to interrupt another server walking by to have him find our server for us. Bottomless fries is an oxymoron when you can't even get more because your server disappears. I've been a s... read more

Kim Attanasio's profile image
Kim Attanasio 
7 years ago

Amazing Burgers!!! 

Kimberly Pruitt's profile image
Kimberly Pruitt 
7 years ago
Tina Ashcraft Beckley's profile image
Tina Ashcraft Beckley 
7 years ago

Service poor. Fries old and bottom of fry bin. Never going back! Wasted $40. 

Joy Farmer's profile image
Joy Farmer 
7 years ago

Free Burger on the Month of ur Birthday w/ Fries & House Salad for signing up with Royalty Rewards 

Laura Cline Westphal's profile image
Laura Cline Westphal 
7 years ago

I have reached out twice by email to speak with you all . You give me a number and no one reaches out to me . 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 2,956 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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